Jennifer Runkle
Director of Performance and Quality Improvement at Lutheran Social Services of the National Capital Area | Potomac, Maryland, United States
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Jennifer Runkle serves as the Director of Performance and Quality Improvement at Lutheran Social Services of the National Capital Area (LSSNCA), where she leverages over 18 years of extensive experience in the social services sector. Her expertise spans critical areas such as Mental Health, Refugee Resettlement, Program Management, and Quality Assurance, making her a pivotal figure in enhancing service delivery and participant outcomes. With a Master of Public Administration specializing in Organizational Leadership, Jennifer is adept at navigating complex organizational structures and implementing strategic initiatives that drive performance excellence.
In her current role, Jennifer leads the Performance and Quality Improvement (PQI) Team for Virginia's resettlement programs, where she is responsible for developing and executing LSSNCA's comprehensive Performance and Quality Improvement Plan. Utilizing the continuous quality improvement (CQI) cycle, she collects and analyzes data to identify process improvement strategies that enhance program effectiveness. Her commitment to building staff capacity is evident as she fosters a culture of learning and accountability, empowering team members to implement best practices in service delivery.
Jennifer's skill set includes strategic planning, management, and documentation using electronic medical records, which are essential for maintaining compliance and ensuring quality assurance in service provision. Her proficiency in treatment planning and psychosocial assessment further underscores her ability to address the diverse needs of clients, particularly in accessing public benefits and navigating mental health challenges. Through her leadership, Jennifer Runkle is not only enhancing the operational framework of LSSNCA but also significantly improving the lives of the individuals and families served by the organization.
Director of Performance and Quality Improvement at Lutheran Social Services of the National Capital Area in November 2021 to Present
Quality Assurance Manager at Catholic Charities of the Archdiocese of Washington in September 2018 to October 2021
Team Lead for the Integrated Community Care Project (ICCP) at Catholic Charities of the Archdiocese of Washington in December 2016 to September 2018
Clinical Care Coordinator for the Integrated Community Care Project (ICCP) at Catholic Charities of the Archdiocese of Washington in August 2015 to December 2016
Community Support Specialist at The McClendon Center in June 2009 to April 2014
Caseworker II at Westmoreland County Children's Bureau in October 2006 to June 2009
Therapeutic Support Staff at Southwestern Human Services in June 2005 to September 2006
Part Time Aide at Stairways Behavioral Health in December 2004 to May 2005
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Collaborative Problem Solving
Program Compliance
Accreditation
Strategic Planning
CQI
Management
Public Administration
Organizational Leadership
Case Management Services
Collaboration
Coordination of Care
Crisis Intervention
Connecting clients to community resources
Documentation using electronic medical record
Treatment Planning
Interpersonal Communication
Time Management
Needs Assessment
Mental Health Services
Knowledge of Community Resources
Client Intake
Direct Client Interaction
Accessing public benefits
Risk Assessment
Social Services
Mental Health
Microsoft Office
Nonprofits
Behavioral Health
Supervisory Management
Person Centered Planning
Program Management
Quality Assurance
Psychosocial Assessment
Data Tracking
Data Analysis
Quality Improvement
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Discover more about Lutheran Social Services of the National Capital AreaWhat is Jennifer Runkle email address?
Email Jennifer Runkle at [email protected]. This email is the most updated Jennifer Runkle email found in 2026.
What is Jennifer Runkle phone number?
Jennifer Runkle phone number is +12022360326 and +13019461760.
How to contact Jennifer Runkle?
To contact Jennifer Runkle send an email to [email protected]. If you want to call Jennifer Runkle try calling on +12022360326 and +13019461760. (updated on October 30, 2024)
What company does Jennifer Runkle work for?
Jennifer Runkle works for Lutheran Social Services of the National Capital Area
What is Jennifer Runkle's role at Lutheran Social Services of the National Capital Area?
Jennifer Runkle is Director of Performance and Quality Improvement
What industry does Jennifer Runkle work in?
Jennifer Runkle works in the Government Administration industry.
Jennifer Runkle Email Addresses
Jennifer Runkle Phone Numbers
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