Jennifer Pease

Q: What is Jennifer Pease email address?

Email Jennifer Pease at philmiller59@gmail.com and elisabeth.sadler@emeraldwaterways.com. This email is the most updated Jennifer Pease email found in 2026.

Q: How to contact Jennifer Pease?

To contact Jennifer Pease send an email to philmiller59@gmail.com or elisabeth.sadler@emeraldwaterways.com. If you want to call Jennifer Pease try calling on +16093358910 and +15089326235. (updated on September 13, 2024)

Customer Experience Manager at FROSCH | Brigantine, New Jersey, United States

About Jennifer Pease

Jennifer Pease is a seasoned professional in the casino and hospitality industry, currently serving as the Customer Experience Manager at FROSCH. With over 20 years of experience, Jennifer has honed her expertise in Casino Operations, Guest Experience, Hotel Management, and Player Development, making her a vital asset to the FROSCH team. In her current role, she focuses on building and nurturing relationships with travel vendors, ensuring that clients enjoy an unparalleled guest experience while traveling. Her commitment to enhancing customer satisfaction is evident in her strategic approach to relationship management and service delivery.

One of Jennifer's key projects involves the collection and analysis of CRM data, which she utilizes to identify opportunities for improving the overall guest experience. By recognizing barriers to service, she implements targeted solutions that elevate the quality of interactions between clients and service providers. Furthermore, her initiative in creating and rolling out the ABC’s of Customer Service training program demonstrates her dedication to fostering a culture of excellence within the organization. This company-wide service initiative not only enhances employee training but also aligns with her vision of delivering exceptional hospitality.

Jennifer's skills in budget management, employee training, and customer acquisition are complemented by her attention to detail and high-performance standards. Her ability to navigate the complexities of the gaming and hospitality sectors, coupled with her self-motivated and creative approach, ensures that FROSCH remains at the forefront of customer service excellence. As she continues to drive innovation and enhance guest experiences, Jennifer Pease exemplifies the qualities of a leader committed to making a lasting impact in the industry.

Jennifer Pease Work

Customer Experience Manager at FROSCH in October 2022 to Present

Director of Guest Experience and Player Services at Delaware Park Racetrack & Slots in March 2017 to September 2022

Director Player Services and Guest Experience at Delaware Park Racetrack & Slots in March 2017 to March 2017

Jennifer Pease Skills

Special Events

Highly proficient in Microsoft office, CMS, LMS, EMS

Superior leadership skills

About Jennifer Pease's Current Company

FROSCH

Discover more about FROSCH

Frequently Asked Questions about Jennifer Pease

What is Jennifer Pease email address?

Email Jennifer Pease at [email protected] and [email protected]. This email is the most updated Jennifer Pease email found in 2026.

What is Jennifer Pease phone number?

Jennifer Pease phone number is +16093358910 and +15089326235.

How to contact Jennifer Pease?

To contact Jennifer Pease send an email to [email protected] or [email protected]. If you want to call Jennifer Pease try calling on +16093358910 and +15089326235. (updated on September 13, 2024)