Jennifer Houston
Senior Manager, Brand Advisory & Owner Benefits, Americas / Development at Accor | Jackson, Wyoming, United States
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Jennifer Houston serves as the Manager of Owner Benefits within the Residential Development division at Accor, where she leverages her extensive expertise in luxury hospitality to enhance the experience of property owners across the globe. In her role, Jennifer is responsible for managing the daily operations of a comprehensive Residential Ownership Benefits Program, which is pivotal in ensuring the financial success of the initiative while maintaining high levels of stakeholder satisfaction. Her ability to navigate dynamic environments is evidenced by her oversight of multiple property-level Owner Services managers, where her organizational skills and multitasking capabilities shine.
A key contributor to Accor's strategic planning efforts, Jennifer is instrumental in developing and implementing innovative strategies that align with the company's growth objectives. She has taken the lead in crafting a suite of Standard Operating Procedures for the global operations team, ensuring consistency and excellence in service delivery across various markets. Her entrepreneurial mindset and problem-solving talent enable her to identify creative solutions that not only drive business growth but also enhance the overall owner experience.
Jennifer's proficiency in hospitality and tourism, combined with her adeptness in business operations and strategic marketing, positions her as a valuable asset to the organization. Her skills in visual communication and internal communications further enhance her ability to engage with stakeholders effectively. As she continues to navigate the complexities of the luxury hospitality sector, Jennifer remains committed to fostering strong relationships and delivering exceptional value to property owners, ultimately contributing to the overarching success of Accor’s residential development initiatives.
Senior Manager, Brand Advisory & Owner Benefits, Americas / Development at Accor in March 2024 to Present
Manager, Owner Benefits & Brand Advisory / Development at Accor in July 2021 to March 2024
Manager, Owner Benefits / Development at Accor in April 2017 to July 2021
Owner Benefits Supervisor, Residential Development at Accor in November 2016 to April 2017
Owner Benefits Supervisor, Residential at FRHI Hotels & Resorts in October 2012 to November 2016
Owner Services Coordinator at FRHI Hotels & Resorts in May 2009 to October 2012
Royal Service/Front Desk/Reservation and Business Center Agent at The Fairmont Waterfront in April 2006 to May 2009
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Customer Engagement
Luxury Travel
Membership Management
Communication
Membership Development
Membership Growth
SOP Development
Sales
Strategic Thinking
Customer Satisfaction
Hotels
Hospitality
Hospitality Industry
Hospitality Management
Resorts
Concierge Services
Hotel Management
Revenue Analysis
Pre-opening
Tourism
Rooms Division
Front Office
Property Management Systems
Microsoft Office
Microsoft Publisher
WordPress
Constant Contact
Wufoo
Zapier
Business Operations
Strategic Planning
Marketing
Standard Operating Procedure (SOP)
Business Process
Microsoft PowerPoint
Microsoft Outlook
Office 365
English
Written Communication
Visual Communication
Internal Communications
Analytical Skills
Hotel Booking
Canva
Newsletters
Process Improvement
Customer Service
Customer Experience
Customer Support
Customer Service Operations
Operations Management
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Discover more about AccorWhat is Jennifer Houston email address?
Email Jennifer Houston at [email protected]. This email is the most updated Jennifer Houston email found in 2026.
How to contact Jennifer Houston?
To contact Jennifer Houston send an email to [email protected]. (updated on October 30, 2024)
What company does Jennifer Houston work for?
Jennifer Houston works for Accor
What is Jennifer Houston's role at Accor?
Jennifer Houston is Senior Manager, Brand Advisory & Owner Benefits, Americas / Development
What is Jennifer Houston's Phone Number?
Jennifer Houston's phone (307) ***-*338
What industry does Jennifer Houston work in?
Jennifer Houston works in the Business Consulting And Services industry.
Jennifer Houston Email Addresses
Jennifer Houston Phone Numbers
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