Senior Quality Manager @ From March 2014 to Present (1 year 10 months) Technical projects manager @ From September 2012 to Present (3 years 4 months) Quality Manager @ Been promoted to this role after 2 years as a QA Supervisor in sausage department. • Created a QACCP procedure and schedule for implementation working along side production • Department achieved A grade results for BRC version 6 in Feb 2012 • The lead Technical contact in a PAI allergen controls approval audit also responsible for closing out corrective actions • Lead technical contact in BQAP audit also responsible for closing out corrective actions • Regular customer contact with product Managers from departments main customers Asda, M&S & Tesco. • Experience of M&S PPC audits. • Experience of the Tesco TFMS standard. • Control and issue weekly packing and pricing information. • Update and develop technical and operational procedures. • Reduced waivers / concession requirements by enforcing corrective action and preventative actions. • Introduced a system of Right First Time in order to trend and correct areas of non conformance • Reduced quality complaints by reproducing the QAS sheet and reaffirming shelf life and nutritional standards • Reduced foreign complaints bodies by 28% • Improved the departments Technical KPI’s by 50% in the first quarter of doing the role. • Key member of department HACCP team • Maintain and track the development of internal technical projects. • Delegate to and manage QA team • Developed a traceability team and a more robust process for carrying out traceability exercises and customer complaints. • Have redesigned the QA role to be more focus on Food Safety & Quality systems in order to provide better compliance to and auditing of customer codes of practice. From January 2012 to November 2012 (11 months) QA Supervisor @ Responsible for quality control checks in the sausage department which was predominantly based in the batchery department which is where the raw materials are stored and sausages are mixed for M&S, TESCO, Asda, Morrison’s and own label brands. The role involved • Carrying out daily chill checks, recipe audits and intake checks on meat. • Monthly foreign body and glass audits. • Ensured that the department is working to BRC,TFMS standards ensuring GMP practices are adhered to. • Worked as part of a team of 8 QA’s, and also worked under own initiative. • The role created and required me to further educate myself attending food hygiene courses, internal auditing training and an M&S sensory panel course. • Attended the new BRC issue 6 course, to gain a better understanding of the new standard. From December 2009 to January 2012 (2 years 2 months) Laboratory Co-ordinator @ Responsible for the day to day running of the laboratory according to the CLAS standard with a team of 6 people, duties included • Daily delegation of tasks to my team • Calibration of instruments and preparation of standards and reagents • Food sample testing, shelf life testing, raw material inspection and testing • Quality control of the production lines, issuing of batch cards, internal auditing • Auditing to CLAS and BRC standard • Training of any new laboratory personnel From August 2007 to December 2009 (2 years 5 months) Assistant Store Manager @ From August 2006 to August 2007 (1 year 1 month)

Bachelor of Science (BSc), Human Nutrition and Food Science @ Glasgow Caledonian University From 2003 to 2006 Dalziel High School From 1997 to 2003 Jennifer Gilfillan is skilled in: HACCP, Quality System, Quality Management, Food Safety, Food Industry, Quality Assurance, Manufacturing, Food, Meat, BRC, Food Processing, GMP, Food Manufacturing, Food Science, Food Technology