Jennifer Bower
VP Digital Product Management at Voya Financial | Cody, Wyoming, United States
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Jennifer Bower is a seasoned Customer Experience Executive at Voya Financial, where she serves as the Vice President of Digital Product Management. With over twenty years of experience in the financial services sector, Jennifer has honed her expertise in developing and implementing innovative digital solutions that enhance customer interactions across various platforms. Her current role involves leading a dynamic product management team focused on defining product strategies that align with organizational goals while prioritizing features that deliver maximum value to customers.
Jennifer's leadership is pivotal in driving company-wide initiatives that improve the customer experience, ensuring that every digital touchpoint is seamlessly integrated with customer service operations. She employs her extensive skills in project management, business process improvement, and risk management to identify critical areas for enhancement and to implement strategic solutions that address complex challenges. Her proficiency in Six Sigma methodologies and business analysis allows her to quantify the economic rationale behind major product efforts, ensuring that every initiative is backed by solid data and aligns with the company's overall vision.
Currently, Jennifer is spearheading several key projects aimed at transforming Voya Financial's digital landscape. These initiatives not only focus on enhancing user engagement but also on streamlining internal processes to foster a more agile and responsive organization. Her commitment to whole-product thinking and high-level bug triage exemplifies her dedication to delivering exceptional customer experiences. As a thought leader in digital product management, Jennifer continues to leverage her analytical skills and CRM expertise to drive innovation and foster a customer-centric culture within Voya Financial.
VP Digital Product Management at Voya Financial in April 2024 to Present
AVP, Digital Solutions Product Owner and Manager at Voya Financial in February 2014 to April 2024
Senior Project Manager at ING in December 2000 to February 2014
Director of Workforce Management at ING in November 1998 to May 2001
Customer Service Manager at Aetna Retirement Services, Inc. in November 1997 to November 1998
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Product Management
Business Relationship Management
Financial Services
Project Management
Business Process Improvement
Business Analysis
PMO
SDLC
Risk Management
User Acceptance Testing
Project Planning
Customer Relationship Management (CRM)
Six Sigma
Strategy
CRM
Vendor Management
Change Management
Requirements Analysis
Web Project Management
Program Management
Analytical Skills
Product Development
Salesforce.com
Leadership
Management
Customer Service
Process Improvement
Web Chat
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Discover more about Voya FinancialWhat is Jennifer Bower email address?
Email Jennifer Bower at [email protected] and [email protected]. This email is the most updated Jennifer Bower email found in 2026.
What is Jennifer Bower phone number?
Jennifer Bower phone number is +16023017654 and +16235126619.
How to contact Jennifer Bower?
To contact Jennifer Bower send an email to [email protected] or [email protected]. If you want to call Jennifer Bower try calling on +16023017654 and +16235126619. (updated on November 04, 2024)
What is Jennifer Bower net worth?
Jennifer Bower has an estimated net worth of $375,000 to $499,999
What company does Jennifer Bower work for?
Jennifer Bower works for Voya Financial
What is Jennifer Bower's role at Voya Financial?
Jennifer Bower is VP Digital Product Management
What industry does Jennifer Bower work in?
Jennifer Bower works in the Financial Services industry.
Jennifer Bower Email Addresses
Jennifer Bower Phone Numbers
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