Jenia Rasekhi
Manager Business Solutions PSS Airport Ops at Emirates | Houston, Texas, United States
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Jenia Rasekhi is a seasoned professional with over 20 years of experience in the airline industry, specializing in customer experience and business process applications. Currently serving as the Manager of Business Solutions for Passenger Service Systems (PSS) at Emirates Airlines, Jenia plays a pivotal role in enhancing the end-to-end customer journey. Her expertise lies in developing innovative solutions for Airport Operations, particularly focusing on the dnata departure control system (DCS).
In her current role, Jenia is at the forefront of implementing new PSS solutions that leverage cutting-edge technology, including mobile and biometric systems. These advancements are designed to streamline operations and elevate the customer experience, ensuring that passengers enjoy a seamless journey from check-in to boarding. Her strategic planning and project management skills enable her to oversee complex development initiatives, ensuring that each project aligns with Emirates' commitment to excellence in customer service.
Jenia's proficiency in business process improvement and functional testing allows her to identify and address operational inefficiencies, driving continuous enhancement of service delivery. She is also adept at requirements gathering and solution development, ensuring that the needs of both the business and its customers are met. Her dedication to customer service training further empowers her team to deliver exceptional support, reinforcing Emirates' reputation as one of the world's leading airlines. Through her innovative approach and deep industry knowledge, Jenia Rasekhi continues to make significant contributions to the evolution of passenger service systems, setting new standards for customer satisfaction in the aviation sector.
Manager Business Solutions PSS Airport Ops at Emirates in November 2013 to Present
Manager Passenger Service Development at Emirates in March 2016 to Present
Manager Passenger Service Development at Emirates in March 2016 to Present
Director Strategy and Innovation at United Airlines in January 2023 to Present
Director Strategy and Innovation at United Airlines in January 2023 to Present
Senior Analyst at United Airlines in February 2019 to February 2023
Airport Systems Manager at Emirates in April 2009 to October 2013
Concierge Program Manager at Continental Airlines in January 2008 to January 2009
Manager Automation - Policies and Procedures at Continental Airlines in January 2002 to January 2006
Alliance Manager at Continental Airlines in January 2001 to January 2002
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Program Management
Team Leadership
Operations Management
Business Process Improvement
Aviation
Project Management
Leadership
Change Management
Airports
Management
Business Analysis
Strategy
Strategic Planning
Team Management
Project Planning
Airlines
Analysis
Contract Negotiation
Process Improvement
Airport Management
Business Planning
Vendor Management
Product Management
Business Development
Business Partner Support
Customer Service Management
Customer Service Training
Budgets
Software Documentation
Software Project Management
Staff Development
Staff Management
Global Staff Management
Business Process Design
Business Intelligence
Customer Oriented
Functional Specifications
Functional Testing
Baggage Handling Systems
User Acceptance Testing
User-centered Design
End User Training
Business Requirements
Requirements Analysis
Functional Requirements
Requirements Gathering
Product Requirements
Solution Development
Soft Skills
Business Process Automation
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Discover more about EmiratesWhat is Jenia Rasekhi email address?
Email Jenia Rasekhi at [email protected] and [email protected]. This email is the most updated Jenia Rasekhi email found in 2026.
How to contact Jenia Rasekhi?
To contact Jenia Rasekhi send an email to [email protected] or [email protected]. (updated on October 30, 2024)
What is Jenia Rasekhi net worth?
Jenia Rasekhi has an estimated net worth of $150,000 to $249,999
What company does Jenia Rasekhi work for?
Jenia Rasekhi works for Emirates
What is Jenia Rasekhi's role at Emirates?
Jenia Rasekhi is Manager Business Solutions PSS Airport Ops
What is Jenia Rasekhi's Phone Number?
Jenia Rasekhi's phone (214) ***-*244
What industry does Jenia Rasekhi work in?
Jenia Rasekhi works in the Airlines And Aviation industry.
Jenia Rasekhi Email Addresses
Jenia Rasekhi Phone Numbers
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