Jen Fitzgerald
Senior Director of Contact Center Operations, Executive and Specialized Accounts at CWT | Nashville Metropolitan Area
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Senior Director of Contact Center Operations, Executive and Specialized Accounts at CWT in December 2020 to Present
Director of Operations, Global Accounts at CWT in December 2018 to December 2020
Global Service Delivery Director (Dedicated to large Financial Services Client) at CWT in June 2017 to December 2018
Director of Training, Quality, and Performance Management at CWT in November 2014 to June 2017
Director of Strategic Project Management, Client Implementations, and Training at CWT in February 2011 to November 2014
Manager of Strategic Planning and Project/Portfolio Management Organization at CWT in February 2009 to November 2014
Senior Strategic Project Manager at CWT in September 2001 to February 2009
Various Individual Contributor Roles at CWT in December 1995 to September 2001
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Contact Center Strategy
Contact Center Transformation
Stakeholder Management
Performance Improvement
Service Delivery Optimization
Client Relations
Coaching & Mentoring
Leadership Development
Coaching
Technology Change Management
Communication
Project Planning
Continuous Improvement
Customer Experience
Goal Setting
Cross-functional Team Leadership
New Client Implementation
Strategic Planning
Employee Learning & Development
Project Portfolio Management
Service Recovery
Customer Experience Management
Service Quality
Employee Training
Training Delivery
Lean Six Sigma
Performance Management
Business Process Improvement
Quality Assurance
Mentoring
Contact Center Operations
Contact Center Management
Service Delivery Management
Leadership
Employee Engagement
Travel Technology
Business Travel
Online Travel
Sabre
Travel Management
Airlines
Change Management
Customer Service
Project Management
Amadeus
Ticketing
Account Management
Hotels
Process Improvement
Management
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Discover more about CWTWhat is Jen Fitzgerald email address?
Email Jen Fitzgerald at [email protected]. This email is the most updated Jen Fitzgerald email found in 2026.
What is Jen Fitzgerald phone number?
Jen Fitzgerald phone number is +13038827429 and +13038829526.
How to contact Jen Fitzgerald?
To contact Jen Fitzgerald send an email to [email protected]. If you want to call Jen Fitzgerald try calling on +13038827429 and +13038829526.
What company does Jen Fitzgerald work for?
Jen Fitzgerald works for CWT
What is Jen Fitzgerald's role at CWT?
Jen Fitzgerald is Senior Director of Contact Center Operations, Executive and Specialized Accounts
What industry does Jen Fitzgerald work in?
Jen Fitzgerald works in the Travel Arrangements industry.
Jen Fitzgerald Email Addresses
Jen Fitzgerald Phone Numbers
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