Jeffrey Shooner
Director - Global Infrastructure Program and Project Managment at CIGNA | Hartford, Connecticut, United States
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As the Director of Global Infrastructure Program and Project Management at Cigna, Jeffrey Shooner plays a pivotal role in steering the organization towards its strategic objectives through the effective delivery of information technology products and services. With over 30 years of experience in program delivery, Jeffrey is adept at navigating the complexities of large-scale, mission-critical programs, particularly in the context of mergers and acquisitions. His expertise in operational strategy development has been instrumental in optimizing enterprise technology utilization, ensuring that Cigna remains at the forefront of innovation in the healthcare sector.
Currently, Jeffrey oversees a program and project organization with an annual budget exceeding $20 million, a responsibility that underscores his financial acumen and strategic foresight. He collaborates closely with both business and technical leaders to devise delivery strategies that align with Cigna's overarching portfolio goals. His skills in program management, service delivery, and integration are complemented by a deep understanding of the software development life cycle (SDLC), allowing him to manage complex projects from inception to completion effectively.
Key projects under Jeffrey's leadership have included the development and design of call center operations, which are critical for enhancing customer service and engagement. His ability to conduct thorough requirements analysis ensures that projects not only meet but exceed stakeholder expectations. As Cigna continues to evolve in a rapidly changing healthcare landscape, Jeffrey's insights and strategic direction are vital for fostering growth and enabling new capabilities that drive organizational success.
Director - Global Infrastructure Program and Project Managment at CIGNA in May 2000 to Present
Architecture Director - Telephony Applications Design Group at CIGNA in August 2009 to December 2010
Principal Integration Engineer Manager at CIGNA in February 2006 to August 2009
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Call Center Development and Design
Call Center Productivity Tools
Systems Engineeing
Project Management
Staff Management
Budget Management
Network Security
Avaya PBX
Qfinity Call Recording
Cisco ICM
Service Management
Collaboration
voice analytics
Call Center
Program Management
ITIL
Solution Design
IT Strategy
Service Delivery
Integration
Project Delivery
Telecommunications
Team Leadership
Solution Architecture
Leadership
Management
Call Centers
Strategy
Requirements Analysis
Budgets
Vendor Management
Avaya
Cisco Technologies
IT Service Management
Software Development Life Cycle (SDLC)
Program Management Professional
IT Management
Mergers & Acquisitions (M&A)
Program Development
Enterprise Architecture
Offshore Outsourcing
Third Party Vendor Management
Contract Management
Planning Budgeting & Forecasting
Agile & Waterfall Methodologies
Staff Augmentation
Organizational Leadership
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Discover more about CIGNAWhat is Jeffrey Shooner email address?
Email Jeffrey Shooner at [email protected] and [email protected]. This email is the most updated Jeffrey Shooner email found in 2026.
What is Jeffrey Shooner phone number?
Jeffrey Shooner phone number is +18602140175 and +13609512864.
How to contact Jeffrey Shooner?
To contact Jeffrey Shooner send an email to [email protected] or [email protected]. If you want to call Jeffrey Shooner try calling on +18602140175 and +13609512864.
What is Jeffrey Shooner net worth?
Jeffrey Shooner has an estimated net worth of $375,000 to $499,999
What company does Jeffrey Shooner work for?
Jeffrey Shooner works for CIGNA
What is Jeffrey Shooner's role at CIGNA?
Jeffrey Shooner is Director - Global Infrastructure Program and Project Managment
What industry does Jeffrey Shooner work in?
Jeffrey Shooner works in the Hospitals And Health Care industry.
Jeffrey Shooner Email Addresses
Jeffrey Shooner Phone Numbers
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