Jeff T
Sr. Product Mgr - Corporate Processes and Information Technology at SAP Concur | Greater Seattle Area
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Jeff T. is a dynamic Sr. Product Manager for Customer Success at SAP Concur, where he leverages his extensive expertise in IT and product management to drive transformative initiatives within the Customer Success (CS) domain. With a strong focus on operational strategy and execution, Jeff is currently at the helm of managing and developing the Gainsight platform, which serves over 1,500 users across multiple cross-functional teams. His role is pivotal in implementing scalable internal processes and systems that enhance customer engagement and satisfaction.
One of Jeff's key projects involves the optimization of the CS platform to ensure that data delivery is democratized, allowing stakeholders at all levels to access and utilize critical insights effectively. By advocating for Customer Success operational philosophies, he has successfully refined workflows that simplify engagement and enhance the overall customer experience. His unique blend of technical acumen and operational experience enables him to translate ambitious ideas into actionable strategies that not only meet but exceed customer expectations.
In addition to his project management skills, Jeff excels in stakeholder management and data analytics, utilizing tools like SQL Server Management Studio and Visio to inform strategic planning and systems analysis. His commitment to active listening ensures that he remains attuned to customer needs, fostering a culture of continuous improvement. As a passionate advocate for customer success, Jeff T. is dedicated to creating innovative solutions that drive business growth and enhance customer satisfaction at SAP Concur.
Sr. Product Mgr - Corporate Processes and Information Technology at SAP Concur in December 2023 to Present
Product Manager - Customer Success Strategy & Operations at SAP Concur in December 2020 to December 2023
Associate Product Manager - Customer Success Strategy & Operations at SAP Concur in January 2018 to December 2020
Business Intelligence Intern at SAP Concur in June 2017 to December 2017
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Product Management
Data Pipelines
Strategy Consulting
Entrepreneurship
Event Planning
Marketing
Strategic Partnerships
Internal Communications
Project Delivery
Product Operations
Written Communication
Lean Management
People Development
Big Data
Systems Design
Stakeholder Management
System Administration
System Architecture
Reporting
Strategic Insights
KPI Reporting
Customer Satisfaction
Capacity Planning
Data Analytics
Customer Success
Communication
Sales Operations
Active Listening
SQL
Customer Relationship Management (CRM)
Agile Methodologies
Business Intelligence
Business Analytics
Information Technology
Business Analysis
Strategic Planning
Sales
Pivot Tables
Marketing Strategy
SDLC
Gainsight
Microsoft Excel
SQL Server Management Studio
Tableau
Microsoft SQL Server
Visual Studio
Microsoft Word
Microsoft Office
Microsoft PowerPoint
Visual Basic for Applications (VBA)
Visio
Leadership
Management
Customer Service
SharePoint Server
Agile & Waterfall Methodologies
Project Management
Systems Analysis
Salesforce.com Administration
Strategy
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Discover more about SAP ConcurWhat is Jeff T email address?
Email Jeff T at [email protected]. This email is the most updated Jeff T email found in 2026.
What is Jeff T phone number?
Jeff T phone number is +12062717805.
How to contact Jeff T?
To contact Jeff T send an email to [email protected]. If you want to call Jeff T try calling on +12062717805.
What company does Jeff T work for?
Jeff T works for SAP Concur
What is Jeff T's role at SAP Concur?
Jeff T is Sr. Product Mgr - Corporate Processes and Information Technology
What industry does Jeff T work in?
Jeff T works in the Software Development industry.
Jeff T Email Addresses
Jeff T Phone Numbers
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