Jeff Buchanan
User Experience Manager at Duke Energy Corporation | Cornelius, North Carolina, United States
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Jeff Buchanan serves as the User Experience Manager at Duke Energy Corporation, where he leverages his extensive background in UX design and project management to enhance the overall user experience for both internal stakeholders and customers. With a strong foundation in user-centered design principles, Jeff is dedicated to understanding the unique needs of employees by utilizing a combination of data analytics, operational insights, and user research. His strategic approach to UX design not only fosters a culture of empathy and innovation within his team but also aligns closely with Duke Energy's mission to deliver reliable and sustainable energy solutions.
In his current role, Jeff is instrumental in recruiting and cultivating top talent to expand the design team’s capabilities. He emphasizes the importance of collaboration and effective communication, ensuring that team members are empowered to take ownership of their projects while meeting high-quality standards. Jeff actively supports Product Owners by providing insights derived from competitive analysis and user journey mapping, which helps in refining product offerings and enhancing customer satisfaction.
Key projects under Jeff’s leadership include the development of intuitive information architecture and streamlined user flows that simplify complex processes for employees. His expertise in content strategy and tools like Balsamiq enables the design team to create engaging and accessible interfaces that resonate with users. Recognized for his innovative problem-solving skills, Jeff is committed to embracing new ideas and implementing systems that drive efficiency and improve the overall user experience at Duke Energy.
Adjunct Professor - User Experience Design at Kent State University in March 2023 to Present
User Experience Manager at Duke Energy Corporation in July 2022 to Present
Lead UX Designer at Duke Energy Corporation in June 2021 to July 2022
Sr UX Designer/Design Strategist at Duke Energy Corporation in March 2020 to June 2021
UX Designer/Consultant at Signature Consultants in April 2019 to March 2020
Pastor of Adult Ministry & UX Consultant at Grace Covenant Church in January 2015 to March 2019
Executive Director of Campus Development at Life Church in October 2012 to November 2014
Health Systems Database Analyst at Vanderbilt University Medical Center in January 1998 to January 2003
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Kent State University, Master of Science Candidate, January 2021 to January 2022
CareerFoundry, UX Design Certification
Liberty University, M.A.
University of Colorado Boulder, M.M.
University of Mississippi, Bachelor's degree
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Human Factors
Management
User Experience Design (UED)
UX Design
Design Thinking
User Experience (UX)
Nonprofits
Writing
Wireframing
User Interface Design
User-centered Design
Information Architecture
Research
Competitive Analysis
Usability Testing
Content Strategy
Adobe Indesign CC
InVision
Adobe Photoshop
Balsamiq
Adobe XD
Slack
Prototyping
Leadership Development
Teaching
Community Outreach
Strategic Thinking
Sketch
Axure
Conference Speaking
User Research
User Flows
Personas
Writing For Publication
UX
User Interviews
User Surveys
Journey Mapping
A/B Testing
Style Guides
Miro
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Discover more about Duke Energy CorporationWhat is Jeff Buchanan email address?
Email Jeff Buchanan at [email protected], [email protected] and [email protected]. This email is the most updated Jeff Buchanan's email found in 2026.
What is Jeff Buchanan phone number?
Jeff Buchanan phone number is +1.4077662498.
How to contact Jeff Buchanan?
To contact Jeff Buchanan send an email to [email protected], [email protected] or [email protected]. If you want to call Jeff Buchanan try calling on +1.4077662498. (updated on January 16, 2024)
What company does Jeff Buchanan work for?
Jeff Buchanan works for Duke Energy Corporation
What is Jeff Buchanan's role at Duke Energy Corporation?
Jeff Buchanan is User Experience Manager
What industry does Jeff Buchanan work in?
Jeff Buchanan works in the Design industry.
Jeff Buchanan Email Addresses
Jeff Buchanan Phone Numbers
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