Jean George
Senior Client Manager at Alight Solutions | Greater Orlando
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Jean George is a seasoned Senior Client Manager at Alight Solutions, where he leverages over 18 years of extensive experience in customer service and operations to drive exceptional outcomes for a diverse portfolio of clients. In his current role, Jean is responsible for managing the benefits administration for over 320 clients, focusing specifically on reimbursement accounts such as Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). His strategic leadership ensures that the call center meets the unique needs of 61 employers, fostering a culture of continuous improvement and client satisfaction.
Jean’s expertise in strategic planning and digital strategy is instrumental in streamlining operations and enhancing service delivery. He is adept at performance measurement and profit & loss management, utilizing these skills to identify areas for improvement and implement effective solutions. By coaching his team through challenging situations and facilitating ongoing training, he empowers them to excel in their roles, ultimately leading to improved client experiences.
Key projects under Jean’s leadership have included the development of robust training programs and the implementation of performance metrics that align with client goals. His commitment to cross-functional collaboration ensures that all stakeholders are engaged and informed, driving a cohesive approach to client management. With a proven track record of driving revenue and launching new products, Jean continues to be a visionary leader at Alight Solutions, dedicated to delivering unparalleled service and fostering long-term partnerships with clients.
Senior Client Manager at Alight Solutions in January 2014 to Present
Licensed Realtor at Berkshire Hathaway Home Services Results Realty in January 2014 to January 2015
Operations Consultant at Vaco Orlando in January 2012 to January 2013
Director of Library Services/Sales at Random House in January 2005 to January 2011
Vice President Consumer Sales at Random House in January 2000 to January 2005
Regional Manager at Cengage Learning in January 1997 to January 2000
Regional Manager at Pro Staff in January 1996 to January 1997
Regional Sales Manager at Matthew Bender in January 1994 to January 1996
National Account Manager at Standard Register in January 1989 to January 1994
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Customer Service
Business Strategy
Strategic Planning
Sales Operations
Sales Management
Forecasting
Project Management
Market Analysis
Customer Retention
Cost Reduction Strategies
Customer Acquisition
Digital Strategy
Pricing Strategy
Technology Integration
Key Performance Indicators
Manage Client Relationships
Call Centers
Customer Relationship Management (CRM)
Marketing Strategy
Sales
Strategy
Cross-functional Team Leadership
Team Building
Public Speaking
Teamwork
Cross-Functional Collaboration
Leadership
Training
Presentation Skills
Performance Measurement
Increasing Sales
Profit & Loss Management
End-to-end Project Management
Consumer Operations
Process Efficiency & Streamlining
Data Mining & GAP Analysis
Sales Cycle and Market Trend Analysis
P & L Accountability & Forecasting
Change and Transition Management
Strategy Development & Timetable Planning
Goal Setting and Execution
Exceptional Customer Service & Satisfaction
Consumer Experience Analysis & Programs
Sales Territory Restructuring & Optimization
Product Enhancement & Development
Team Strategy
Organization Skills
Organizational Effectiveness
Written Communication
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Discover more about Alight SolutionsWhat is Jean George email address?
Email Jean George at [email protected] and [email protected]. This email is the most updated Jean George email found in 2026.
What is Jean George phone number?
Jean George phone number is +14076144246 and +14076556938.
How to contact Jean George?
To contact Jean George send an email to [email protected] or [email protected]. If you want to call Jean George try calling on +14076144246 and +14076556938.
What is Jean George net worth?
Jean George has an estimated net worth of $750,000 to $999,999
What company does Jean George work for?
Jean George works for Alight Solutions
What is Jean George's role at Alight Solutions?
Jean George is Senior Client Manager
What industry does Jean George work in?
Jean George works in the Hospitals And Health Care industry.
Jean George Email Addresses
Jean George Phone Numbers
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