Jayme Neto
Director of Client Support at Discover Financial Services | Boca Raton, Florida, United States
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As the Director of Client Support at Discover Financial Services, Jayme Neto plays a pivotal role in steering the operational activities of Discover Global Network across the Americas. With a robust background in software development and a keen understanding of technology strategy, Jayme is adept at navigating the complexities of the payments industry during this era of rapid innovation. His leadership is characterized by a commitment to fostering strong engagement strategies with external clients, ensuring that Discover maximizes the value of its relationships while delivering unparalleled service.
Jayme's expertise in payment systems and strategic consulting is instrumental in providing operational and technical insights that drive business growth. He leads a dedicated team focused on optimizing project portfolio management and enhancing business intelligence capabilities, ensuring that the organization remains agile and responsive to market demands. His proficiency in project management methodologies, including PMP and Six Sigma, empowers him to implement process improvements that streamline operations and elevate client satisfaction.
Key projects under Jayme's direction have involved the integration of advanced analytics to refine client engagement strategies and the deployment of innovative solutions that enhance the overall customer experience. By leveraging his skills in business analysis and team leadership, Jayme is not only transforming the operational landscape at Discover but also setting a benchmark for excellence in client support within the financial services sector. His vision for the future is clear: to bring certainty to IT investments and drive meaningful results that resonate throughout the organization and its clientele.
Director of Client Support at Discover Financial Services in August 2023 to Present
Director of Partner Deployment & ATM Operations at American Express in January 2013 to August 2023
Director of Technical Delivery at American Express in July 2007 to December 2012
Technical Relationship Manager at American Express in May 2004 to June 2007
Senior System Software Engineer at American Express in October 1996 to April 2004
Senior Architect & Developer Consultant at Capgemini in January 1992 to May 1996
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Payment Systems
Strategic Consulting
Product Launch
Business Analysis
Vendor Management
Process Improvement
Credit Cards
SDLC
Change Management
Business Process Improvement
Requirements Analysis
Project Management
Team Leadership
Management
Program Management
Business Intelligence
Software Project Management
Financial Services
Strategy
IT Strategy
Outsourcing
Project Portfolio Management
Risk Management
Banking
Business Transformation
Call Center
Customer Service
Operations Management
Payments
PMO
PMP
Re-engineering
Relationship Management
Service Delivery
Six Sigma
Team Building
Visio
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Discover more about Discover Financial ServicesWhat is Jayme Neto email address?
Email Jayme Neto at [email protected] and [email protected]. This email is the most updated Jayme Neto email found in 2026.
What is Jayme Neto phone number?
Jayme Neto phone number is +19546129874 and +19547046252.
How to contact Jayme Neto?
To contact Jayme Neto send an email to [email protected] or [email protected]. If you want to call Jayme Neto try calling on +19546129874 and +19547046252.
What company does Jayme Neto work for?
Jayme Neto works for Discover Financial Services
What is Jayme Neto's role at Discover Financial Services?
Jayme Neto is Director of Client Support
What industry does Jayme Neto work in?
Jayme Neto works in the Financial Services industry.
Jayme Neto Email Addresses
Jayme Neto Phone Numbers
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