Jay Couture
Director of Product Management at ServiceNow | Raleigh-Durham-Chapel Hill Area
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As the Senior Manager of Product Management at ServiceNow, Jay Couture is at the forefront of innovation, leading the development of Platform Pro Dev Tooling products that empower organizations to optimize their workflows and enhance productivity. With a decade of experience in Technical Product Management, Jay has honed his ability to define product vision and strategy, ensuring that the solutions he oversees not only meet but exceed customer expectations. His expertise spans a wide array of technologies, including cloud infrastructure, containerization, and infrastructure-as-code, making him a pivotal figure in the evolution of SaaS platforms.
Currently, Jay is spearheading key projects that leverage Amazon Web Services (AWS) to create scalable, robust solutions that integrate seamlessly with existing systems. His deep understanding of API development and software architecture allows him to craft products that are both user-friendly and technically sophisticated. In addition to his technical acumen, Jay is passionate about the principles of GitOps and DevOps, advocating for practices that enhance collaboration and efficiency within development teams.
Moreover, Jay's interest in emerging technologies like blockchain and web3, including Layer 1 and Layer 2 solutions, NFTs, and running nodes, positions him as a forward-thinking leader in the tech landscape. His commitment to building fantastic products is complemented by his strong business strategy skills and public speaking abilities, enabling him to effectively communicate complex concepts to diverse audiences. As he continues to drive innovation at ServiceNow, Jay Couture remains dedicated to creating products that not only solve problems but also inspire a love for technology among users.
Director of Product Management at ServiceNow in March 2025 to Present
Senior Manager of Product Management at ServiceNow in July 2023 to March 2025
Senior Product Manager - Technical at Amazon Web Services (AWS) in May 2022 to July 2023
Senior Product Manager - Technical at Amazon Web Services (AWS) in October 2020 to May 2022
Senior Director of Technology at Anthem, Inc. in April 2020 to October 2020
Director, Innovation at Anthem, Inc. in April 2019 to April 2020
Senior Technical Product Owner Lead at Anthem, Inc. in October 2018 to April 2019
Manager, Software Engineering at UnitedHealth Group in March 2017 to October 2018
Value Definition & Reporting Lead - Transformation Program at UnitedHealth Group in July 2016 to March 2017
Technology Development Program Senior Associate at UnitedHealth Group in June 2014 to July 2016
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Technical Product Management
Web3
ChatGPT
Product Management
Generative AI
Amazon Web Services (AWS)
Software Development
Product Design
Microservices
Containerization
Serverless Computing
Infrastructure as code (IaC)
Customer Experience
Cloud Infrastructure
Continuous Integration and Continuous Delivery (CI/CD)
API Development
Market Analysis
Software Architecture
Agile Methodologies
Machine Learning
Leadership
Public Speaking
IT Transformation
IT Strategy
Accounting
Financial Analysis
Data Analysis
P&L Management
Business Analytics
Healthcare Information Technology (HIT)
Business Strategy
Information Technology
Statistical Data Analysis
Java
SQL
HTML
Tableau
Blockchain
Teamwork
Management
Coaching
Cross-functional Team Leadership
Cost Benefit Analysis
Data Analytics
Natual Language Processing
DevOps
Cloud Applications
Technological Innovation
Business Case Development
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Discover more about ServiceNowWhat is Jay Couture email address?
Email Jay Couture at [email protected]. This email is the most updated Jay Couture email found in 2026.
How to contact Jay Couture?
To contact Jay Couture send an email to [email protected]. (updated on October 29, 2024)
What company does Jay Couture work for?
Jay Couture works for ServiceNow
What is Jay Couture's role at ServiceNow?
Jay Couture is Director of Product Management
What is Jay Couture's Phone Number?
Jay Couture's phone +44 ** **** *373
What industry does Jay Couture work in?
Jay Couture works in the Software Development industry.
Jay Couture Email Addresses
Jay Couture Phone Numbers
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