Jay Burns

Q: What is Jay Burns email address?

Email Jay Burns at jay.burns@centuri.com. This email is the most updated Jay Burns email found in 2026.

Q: How to contact Jay Burns?

To contact Jay Burns send an email to jay.burns@centuri.com. If you want to call Jay Burns try calling on +14808723353. (updated on October 31, 2024)

Director - Quality, Service, & Support at Centuri Group, Inc. | Greater Phoenix Area

About Jay Burns

Jay Burns serves as the Director of Quality, Service, and Support at Centuri Group, Inc., where he exemplifies strong servant leadership in a multifaceted role that is critical to the organization’s operational excellence. With a robust background in building customer-focused, cross-functional technical teams, Jay has successfully led initiatives that deliver both manual and automated solutions in fast-paced and dynamic environments. His expertise spans various industries, including public infrastructure, airlines/aviation, real estate, and corporate relocation, allowing him to bring a wealth of knowledge and innovative strategies to his current position.

In his role, Jay is responsible for overseeing all aspects of software quality assurance, service desk operations, desktop hardware asset management, mobile management, and corporate audio/video support. He coordinates quality assurance testing across 27 applications, including major platforms like SAP and Salesforce, ensuring that all software solutions meet the highest standards of functionality and reliability. By managing service desk performance and problem resolution for over 6,000 employees, he plays a pivotal role in enhancing user experience and operational efficiency.

Jay’s leadership style is characterized by a commitment to developing resources and driving efficiencies, which has led to significant improvements in productivity across the organization. His skills in Agile project management, SQL, and ETL processes, combined with his analytical mindset, enable him to identify areas for improvement and implement effective solutions. As a result, Jay Burns not only enhances the quality of service at Centuri Group but also fosters a culture of continuous improvement and collaboration among his teams.

Jay Burns Work