Jason Rackley
Senior Loan Officer at Civic Federal Credit Union | Raleigh, North Carolina, United States
Jason Rackley’s Email & Phone Number
VerifiedFree account · No credit card · 5 profiles/month
Senior Commercial Loan Officer at LGFCU | Local Government Federal Credit Union in January 2014 - Present
Senior Loan Officer at Civic Federal Credit Union in January 2019 - Present
Assistant Vice President/Branch Manager at Fidelity Bank in July 2006 - December 2013
Account Manager at RBC Bank in March 2000 - July 2006
North Carolina State University-BS in Science, BS
Needham B Broughton High School, January 1990 to January 1993
Customer Experience Executive
Member Experience Center
Credit Union C-Suite Executive | Digital Transformation • Member Experience • Consumer Lending • Risk & Analytics • Fraud Prevention & Controls • Branch Strategy & Growth Leadership
As Chief Member Experience Officer, I lead the full member-experience strategy for a growing credit union serving 400,000+ members. I partner with the CEO, executive team, and Board to align service, digital transformation, and operational readiness with Civic’s multi-year g...
Analyst
Card Processing Specialist at Civic Federal Credit Union
(Aug 2025 – Present)
Working towards a better tomorrow.
Key duties and responsibilities:
Command & Strategic Leadership, Force Design & Readiness, Partnerships & Resource Acquisition, Policy & Standards, Administration & Governance
Strategic Operations Executive | Contact Center & Workforce Leader | Supply Chain Learner | Builder of People, Process & Purpose
As Vice President of Member Services Operations at Civic Federal Credit Union, I provide executive leadership within the experience center, with a primary focus on Workforce Management and Quality. My role is centered on optimizing staffing, forecasting, and performance, while...
MBA EXP ’27 | Space Journalism / Finance | Member Experience • Client Success • ITSM | Agile Scrum, COBIT, & ITIL Certified
• Assists members with all banking needs via website chat, email, and phone
• Handles various senior duties during and after merger that increased membership base from 8,000 to 408,000 individuals
What is Jason Rackley email address?
Email Jason Rackley at [email protected]. This email is the most updated Jason Rackley's email found in 2026.
How to contact Jason Rackley?
To contact Jason Rackley send an email to [email protected].
What company does Jason Rackley work for?
Jason Rackley works for Civic Federal Credit Union.
What is Jason Rackley's role at Civic Federal Credit Union?
Jason Rackley is Senior Loan Officer
What industry does Jason Rackley work in?
Jason Rackley works in the Banking industry.
