Jason Jessico
Principal Architect - Global AI Platform Services at ADP | Alpharetta, Georgia, United States
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As a Principal Architect specializing in Contact Center and Voice at ADP, Jason Jessico brings over two decades of extensive experience in technology and infrastructure IT to the forefront of modern communication solutions. His current role centers on the critical task of modernizing and migrating large-scale contact centers to cloud-based platforms, a transition that is essential for organizations seeking to enhance operational efficiency and customer engagement. Jason's expertise in designing robust architectures for contact center stabilization and modernization is complemented by his proficiency in a variety of technologies, including Avaya Communication Manager, Avaya Aura, and Microsoft Lync.
In his capacity at ADP, Jason leads key projects that leverage advanced cloud technologies to transform traditional contact center operations. His work involves the integration of Session Border Controllers and SIP protocols to ensure seamless communication and security across platforms. By utilizing tools like NICE Call Recording, he enhances the quality of service and compliance within contact centers, enabling businesses to deliver exceptional customer experiences. Jason's technical acumen in programming with Python further supports his innovative approach to automating processes and optimizing system performance.
As the industry increasingly shifts towards cloud solutions, Jason's role is pivotal in guiding organizations through the complexities of this transition. His strategic vision and hands-on experience position him as a thought leader in the contact center space, helping clients navigate the challenges of modernization while harnessing the full potential of cloud technologies. Through his work, Jason not only contributes to the success of ADP but also plays a significant role in shaping the future of customer interaction in the digital age.
Principal Architect - Global AI Platform Services at ADP in October 2023 to Present
Principal Architect - Contact Center & Voice at ADP in October 2020 to October 2023
Sr Director - Infrastructure at Confidential Large Enterprise in March 2020 to October 2020
Principal Architect - Voice/UC at ADP in February 2014 to February 2020
Sr. Network Analyst at ADP in July 2012 to February 2014
Voice Engineer at Target in June 2008 to June 2012
Engineer at CP Telecom in December 2001 to May 2005
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AWS Lambda
Serverless Computing
Amazon Web Services (AWS)
Powershell
Python (Programming Language)
Session Border Controller
Avaya Communication Manager
Avaya Aura
Avaya IP Telephony
Microsoft Lync
Linux Server
SIP
NICE Call Recording
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Discover more about ADPWhat is Jason Jessico email address?
Email Jason Jessico at [email protected]. This email is the most updated Jason Jessico email found in 2026.
How to contact Jason Jessico?
To contact Jason Jessico send an email to [email protected]. (updated on November 05, 2024)
What company does Jason Jessico work for?
Jason Jessico works for ADP
What is Jason Jessico's role at ADP?
Jason Jessico is Principal Architect - Global AI Platform Services
What is Jason Jessico's Phone Number?
Jason Jessico's phone (404) ***-*231
What industry does Jason Jessico work in?
Jason Jessico works in the Human Resources Services industry.
Jason Jessico Email Addresses
Jason Jessico Phone Numbers
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