Jason Browne
Vice President - Major Incident Management at MUFG | Phoenix, Arizona, United States
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As Vice President of Major Incident Management at MUFG, Jason Browne leverages over 20 years of extensive IT management experience to drive the resolution of critical incidents and enhance operational resilience. His role is pivotal in ensuring that the organization meets its contractual Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), which are essential for maintaining client trust and satisfaction. Jason's expertise in disaster recovery and business continuity planning allows him to formulate effective strategies that minimize system downtime, ensuring that critical services remain available even in the face of unexpected disruptions.
Jason is adept at leading global teams through complex incident resolution processes, employing a methodical approach to perform thorough analyses of Standard Operating Procedures (SOPs). His commitment to driving rapid response and remediation efforts is complemented by his proficiency in conducting Root Cause Analysis (RCA) to identify and address the underlying issues of production outages. This proactive stance not only mitigates immediate risks but also fosters a culture of continuous improvement within the organization.
In addition to his leadership capabilities, Jason's technical acumen spans a broad range of infrastructure knowledge, including systems engineering, network infrastructure, and virtualization technologies such as VMware vSphere. His familiarity with Windows Server and Cisco technologies further enhances his ability to manage and optimize complex IT environments. By building consensus across high-performance teams, Jason ensures that all stakeholders are aligned and engaged in the incident management process, ultimately driving MUFG towards greater operational excellence and reliability.
Vice President - Major Incident Management at MUFG in October 2019 to Present
IT Leadership Professional at Your Company Next in April 2019 to October 2019
IT Management at FIS in April 2008 to March 2019
Senior System Administrator at American Express in January 2007 to January 2008
Lead Sr. Support Technician Level III - System Administrator at Honeywell in January 2004 to January 2007
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Integration
Requirements Analysis
Active Directory
Troubleshooting
VMware
Disaster Recovery
Systems Engineering
Testing
Windows Server
PMP
Data Center
Software Project Management
Virtualization
Operating Systems
Hardware
Information Technology
DHCP
Cisco Technologies
Software Installation
Management
Vendor Management
SAN
Firewalls
Technical Support
Strategic Planning
VMware vSphere
High Availability
IT as a Service (ITaaS)
Cross-functional Team Leadership
Organizational Leadership
Business Continuity
Escalation Resolution
Remediation
Capacity Planning
Business Continuity Planning
Strategy
Data Security
Risk Analysis
IT Management
Security Policy
Break Fix
Conflict Resolution
VMware Infrastructure
Network Infrastructure
Information Systems
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Discover more about MUFGWhat is Jason Browne email address?
Email Jason Browne at [email protected]. This email is the most updated Jason Browne email found in 2026.
How to contact Jason Browne?
To contact Jason Browne send an email to [email protected]. (updated on September 13, 2024)
What company does Jason Browne work for?
Jason Browne works for MUFG
What is Jason Browne's role at MUFG?
Jason Browne is Vice President - Major Incident Management
What is Jason Browne's Phone Number?
Jason Browne's phone (602) ***-*316
What industry does Jason Browne work in?
Jason Browne works in the It Services And It Consulting industry.
Jason Browne Email Addresses
Jason Browne Phone Numbers
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