James Whitmore
Principal Customer Success Manager at National Processing | Orem, Utah, United States
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As the Principal Customer Success Manager at National Processing, James Whitmore leverages over a decade of experience in technical fields, particularly within the Financial Technology sector, to drive exceptional outcomes for the company's top 100 accounts. His role is pivotal in ensuring that clients not only receive the highest level of service but also derive maximum value from the solutions provided by National Processing. Through a combination of strategic project management and robust customer relationship management (CRM) practices, James has cultivated strong partnerships that foster client loyalty and satisfaction.
At National Processing, James is currently spearheading key projects aimed at enhancing customer engagement and optimizing account performance. His expertise in data analysis allows him to identify trends and insights that inform tailored strategies for each client, ensuring their unique needs are met effectively. By employing quality assurance measures and leveraging his skills in customer service, James ensures that every interaction is not only productive but also contributes to a positive client experience.
In addition to his technical acumen, James is also adept at utilizing social media and Microsoft Office tools to communicate effectively and streamline processes. His self-driven approach and commitment to continuous improvement have positioned him as a trusted advisor within the organization and among clients. As he continues to navigate the evolving landscape of financial technology, James remains focused on empowering clients to achieve their goals, ultimately contributing to the overall success of National Processing.
Principal Customer Success Manager at National Processing in November 2023 to January 2025
Manager of Customer Support and Onboarding at National Processing in June 2022 to November 2023
Customer Onboarding Manager at National Processing in April 2020 to June 2022
Customer Onboarding Specialist at National Processing in April 2019 to April 2020
Customer Support Specialist at National Processing in February 2018 to April 2019
Smart View Specialist at Vivint Smart Home in June 2017 to February 2018
Independant Game Projects at Self-Employed in August 2016 to February 2018
Web Advisor at Bluehost in September 2015 to June 2017
Barista at Paradise Bakery & Cafe in June 2013 to August 2015
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Client Relations
Organization Skills
Written Communication
Customer Support
Customer Onboarding
Teamwork
Analytical Skills
Problem Solving
Communication
Client Onboarding
Program Management
Oral Communication
Web Development
Customer Experience
Onboarding
Customer Insight
Customer Satisfaction
Customer Engagement
Technical Support
Account Management
Customer Retention
Project Management
Customer Relationship Management (CRM)
Customer Success
Data Analysis
Quality Assurance
Customer Service
Social Media
Microsoft Word
Microsoft Excel
Microsoft Office
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Discover more about National ProcessingWhat is James Whitmore email address?
Email James Whitmore at [email protected]. This email is the most updated James Whitmore email found in 2026.
What is James Whitmore phone number?
James Whitmore phone number is +18012255090.
How to contact James Whitmore?
To contact James Whitmore send an email to [email protected]. If you want to call James Whitmore try calling on +18012255090. (updated on October 31, 2024)
What company does James Whitmore work for?
James Whitmore works for National Processing
What is James Whitmore's role at National Processing?
James Whitmore is Principal Customer Success Manager
What industry does James Whitmore work in?
James Whitmore works in the Financial Services industry.
James Whitmore Email Addresses
James Whitmore Phone Numbers
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