James Trainor
Senior Program Director (IT Delivery & Client Relationship Management) at Infosys | Congers, New York, United States
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James Trainor is a seasoned IT leader with a remarkable 35-year trajectory in the technology sector, currently serving as a Senior Program Director at Infosys. His extensive experience encompasses a diverse range of IT disciplines, with a particular emphasis on Human Capital Management (HCM) systems delivery. In his current role, James is pivotal in overseeing all managed services IT delivery and operations related to corporate systems for a major Fortune 500 telecom and media company. This includes critical functions such as ERP, HR, Payroll, Global Real Estate, Corporate Web, and Fleet Management.
James leads a global IT team of 180 professionals, ensuring seamless application development, operations, and project management across multiple functions. His strategic oversight not only enhances operational efficiency but also fosters robust client relationship management, a cornerstone of his approach to IT delivery. Leveraging his strong analytical skills and Six Sigma expertise, James drives continuous improvement initiatives that optimize service bureau operations and enhance client satisfaction.
His ability to act as a strategic technical adviser and solutions provider has made him an invaluable partner to business leaders, enabling them to navigate complex enterprise systems effectively. With a focus on strategic planning and business analysis, James is adept at aligning IT initiatives with organizational goals, ensuring that technology serves as a catalyst for business growth. His commitment to excellence and results-oriented mindset positions him as a key player in the evolving landscape of IT services, particularly within the dynamic realms of telecom and media.
Senior Program Director (IT Delivery & Client Relationship Management) at Infosys in September 2019 to Present
Sr. Program Manager at Conduent in May 2019 to September 2019
Director IT - Enterprise Corporate Systems Delivery at Verizon Communications in May 2015 to December 2017
Director IT - Business Relationship Management & PMO at Verizon Communications in January 2011 to May 2015
Associate Director: Human Resources / Payroll Management Systems at Verizon Communications in March 2005 to December 2010
Associate Director - HRMS Production Support & Operations at Verizon Wireless in September 2001 to May 2005
Telecommunications Systems Consultant at BusinessEdge Solutions in September 1999 to September 2001
Assistant Vice President at International Telecommunications Data Systems, Inc (ITDS) in October 1998 to September 1999
Director / Assistant Vice President IT & Production Services at International Telecommunications Data Systems, Inc. (ITDS) in February 1996 to October 1998
Associate Director – Applications Development & Billing System Conversions at International Telecommunications Data Systems, Inc. (ITDS) in May 1995 to February 1996
Manager IT – Billing Systems Development & Production Support at NYNEX Mobile Communications Company in July 1993 to May 1995
Manager IT – Data Center Operations at NYNEX Mobile Communications Company in March 1991 to July 1993
Manager IT – Financial / Human Resources Systems Development at NYNEX Mobile Communications Company in May 1988 to March 1991
Lead Programmer/Analyst at NYNEX Mobile Communications Company in August 1987 to May 1988
Programmer/Analyst at New York City Police Department in February 1986 to August 1987
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Executive Management
Management
Microsoft Office
Leadership
Event Management
Customer Service
Microsoft Excel
Business Analysis
Event Planning
New Business Development
Program / Project Management
Telecommunications
Vendor Management
Technical Staff Management
Solutions Strategist
Applications Development Management
Agile Methodology
DevOps
Quality Assurance Management
Service Bureau Operations Management
Client Account Management
• Computer / Data Center Design and Operations
Billing Specialist
• PeopleSoft Applications Specialist (Base HR, Payroll, Self Service, eRecruit, Time and Labor)
Production Support
Data Conversion
Spend Analytics
Sales Support
Supply Chain
Six Sigma
Process Improvement
Talent Acquisition and Onboarding Solutions
Program Management
Project Management
Strategic Planning
Team Building
HR Analytics
Onboarding
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Discover more about InfosysWhat is James Trainor email address?
Email James Trainor at [email protected]. This email is the most updated James Trainor email found in 2026.
How to contact James Trainor?
To contact James Trainor send an email to [email protected].
What company does James Trainor work for?
James Trainor works for Infosys
What is James Trainor's role at Infosys?
James Trainor is Senior Program Director (IT Delivery & Client Relationship Management)
What is James Trainor's Phone Number?
James Trainor's phone (212) ***-*256
What industry does James Trainor work in?
James Trainor works in the Telecommunications industry.
James Trainor Email Addresses
James Trainor Phone Numbers
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