James Neal
Process Management Product Owner at New York Life Insurance Company | Philadelphia, Pennsylvania, United States
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As the Process Management Product Owner at New York Life Insurance Company, James Neal plays a pivotal role in driving innovation and enhancing operational efficiency within the organization. With a strong focus on leveraging Marketing Technology (MarTech), James is committed to optimizing process and workflow management, ensuring that the company remains at the forefront of industry standards. His expertise in system administration and product development allows him to effectively manage the product backlog, ensuring that the most critical initiatives are prioritized and executed with precision.
James is adept at employing the Scaled Agile Delivery Framework (SAFe), which enables him to foster collaboration across teams and streamline project delivery. His proficiency in JIRA facilitates seamless tracking and reporting of performance metrics, allowing for data-driven decision-making that enhances overall productivity. By championing best-in-class customer experience, he ensures that every process improvement aligns with the needs and expectations of clients, ultimately driving customer satisfaction and loyalty.
Key projects under James's leadership have included the implementation of innovative MarTech solutions that not only enhance operational workflows but also create a more engaging experience for customers. His ability to envision product roadmaps and articulate a clear product vision has been instrumental in aligning cross-functional teams towards common goals. With a passion for continuous process improvement, James Neal is dedicated to catalyzing growth and delivering value through innovative solutions that empower both the organization and its clients.
Process Management Product Owner at New York Life Insurance Company in March 2021 to Present
Senior Specialist, Channel Operations, Marketing Operations at SiriusXM in December 2020 to February 2021
System Administrator & Product Owner – Marketing Operations at SiriusXM in January 2015 to December 2020
Marketing Capabilities Process Analyst – Marketing Services at American Express in January 2013 to January 2015
Summer Intern at WMATA in May 2012 to August 2012
Corporate Intern at Sam's Club in May 2011 to August 2011
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Business Law
Enterprise Risk Management
Business Management
Communications
Macroeconomics
Product/Market Fit
Innovation Pipeline
Lean Startup
Design Thinking
Negotiation
Financial Statements
Business Strategy
Product Innovation
Supply Chain Management
Sales and Marketing
Corporate Governance
Process Improvement
Project Management
Leadership
Agile Methodologies
Business Analysis
Market Research & Analysis
Process Streamlining
Risk Mitigation
Product Management
Kanban
Scrum
System Administration
Data Analysis
Data Integration
Product Development
Business Process Improvement
Software Development Life Cycle (SDLC)
JIRA
Workfront
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Software as a Service (SaaS)
Relationship Building
Problem Solving
Customer Service
Management
Stakeholder Management
Strategic Growth Support
Process Engineering & Automation Expertise
Product Visioning & Roadmapping
Product Innovation & Enhancement
Agile Product Development
Scrum / Agile Development Team Leadership
Stakeholder Relations & Communications
Vendor Negotiations & Administration
Collaborative System & Data Design
Marketing Technologies
Process Analysis & Reporting
Enterprise-Scale Operations Modeling
Product Backlog Management
Performance Metrics, Tracking & Reporting
Validation & Testing Activities
Scaled Agile Delivery Framework (SAFe)
Workflow Management / Automation
Marketing Resource Management
Lean Technology Ecosystem
Martech
Change Management
Business Process Management
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Discover more about New York Life Insurance CompanyWhat is James Neal email address?
Email James Neal at [email protected]. This email is the most updated James Neal email found in 2026.
What is James Neal phone number?
James Neal phone number is +12022629118 and +14046973428.
How to contact James Neal?
To contact James Neal send an email to [email protected]. If you want to call James Neal try calling on +12022629118 and +14046973428. (updated on November 04, 2024)
What is James Neal net worth?
James Neal has an estimated net worth of $750,000 to $999,999
What company does James Neal work for?
James Neal works for New York Life Insurance Company
What is James Neal's role at New York Life Insurance Company?
James Neal is Process Management Product Owner
What industry does James Neal work in?
James Neal works in the Financial Services industry.
James Neal Email Addresses
James Neal Phone Numbers
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