James Kahan
Director of Customer Success at Claritas Rx | Malvern, Pennsylvania, United States
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As the Director of Customer Success at Claritas Rx, James Kahan plays a pivotal role in shaping the future of specialty drug commercialization through innovative technology and data-driven solutions. With a dedicated team of 10 customer success managers, James is committed to enhancing healthcare outcomes and democratizing access to care. His leadership focuses on fostering strong partnerships with clients, ensuring they not only implement Claritas Rx’s solutions effectively but also derive maximum value from them.
James’s expertise in business intelligence and product development allows him to tailor strategies that align with each customer’s unique needs, goals, and challenges. He conducts comprehensive business reviews and provides strategic guidance that empowers clients to optimize their use of software as a service (SaaS) offerings. His proficiency in tools such as Tableau and SharePoint enhances his ability to deliver actionable insights, facilitating data-driven decision-making that is crucial in the fast-paced life sciences sector.
In addition to his technical skills, James is passionate about driving change within the healthcare landscape. He actively engages in CIA remediation efforts, ensuring compliance while advocating for best practices that promote transparency and trust. Through his leadership, James not only champions the success of Claritas Rx’s clients but also contributes to a broader mission of improving patient outcomes and accessibility in healthcare. His commitment to leveraging technology and data positions him as a thought leader in the industry, making a significant impact on the future of specialty drug commercialization.
Director of Customer Success at Claritas Rx in January 2023 to Present
Sr Director - Head of Customer Success at BrightInsight in November 2020 to January 2023
Sr Director - Customer Success at Veeva Systems in June 2013 to November 2020
Sr Director, Master Data Management Operations at Advantage Management Solutions, Inc. (Acquired by Veeva Systems June 2013) in August 2008 to June 2013
Engagement Manager at TargetRx in September 2007 to May 2008
Project Director, Global Accounts at Cegedim in January 2004 to September 2007
Director of Technology at Cegedim in March 2002 to January 2004
Technology Manager at Accenture in March 1999 to September 2001
System Testing Manager at Citigroup in June 1996 to March 1999
Corporate Finance Analyst at Citigroup in June 1994 to June 1996
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Cross-functional Coordination
Team Leadership
Strategic Planning
Operations
Customer Satisfaction
Communication
Agile Methodologies
Business Process
Customer Experience
Data Management
Continuous Improvement
Customer Engagement
Business Strategy
Capacity Planning
Business Reviews
Commercial Operations
Business Intelligence
CRM
Project Management
Business Analysis
SDLC
Pharmaceutical Industry
Process Improvement
Cross-functional Team Leadership
Vendor Management
Requirements Analysis
Microsoft SQL Server
Databases
CIA Remediation
Integration
Software Project Management
Market Research
IT Strategy
Data Modeling
Product Development
SharePoint
Sales Effectiveness
IT Management
SQL
Strategy
Forecasting
Master Data Management
ETL
Leadership
Testing
SaaS
Consulting
Business Process Improvement
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Business Intelligence (BI)
Tableau
Data Analysis
Saas
Remediation
Customer Success
Management
Veeva
Platform as a Service (PAAS)
Lifesciences
Data Governance
Business Process Analysis
IT Business Analysis
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Discover more about Claritas RxWhat is James Kahan email address?
Email James Kahan at [email protected] and [email protected]. This email is the most updated James Kahan email found in 2026.
What is James Kahan phone number?
James Kahan phone number is +12158218460 and +14258286700.
How to contact James Kahan?
To contact James Kahan send an email to [email protected] or [email protected]. If you want to call James Kahan try calling on +12158218460 and +14258286700.
What company does James Kahan work for?
James Kahan works for Claritas Rx
What is James Kahan's role at Claritas Rx?
James Kahan is Director of Customer Success
What industry does James Kahan work in?
James Kahan works in the It Services And It Consulting industry.
James Kahan Email Addresses
James Kahan Phone Numbers
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