James Fouts
Digital Transformation Director at Verizon | Apex, North Carolina, United States
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As the Digital Transformation Director at Verizon, James Fouts plays a pivotal role in steering the company through the complexities of the digital landscape. With full P&L accountability for a $20 million portfolio of advanced analytics projects, he is at the forefront of driving digital transformation initiatives that not only enhance operational efficiency but also elevate customer experience. His expertise in business analysis and service delivery enables him to identify key opportunities for process innovation, ensuring that Verizon remains competitive in an ever-evolving market.
James leads cross-functional teams in assessing business requirements and determining automation strategies that align with stringent quality assurance standards. His deep understanding of predictive analytics allows him to serve as a subject matter expert, guiding the implementation of data-driven solutions that optimize performance and foster continuous improvement. By leveraging his skills in business intelligence and IT-business strategy alignment, he crafts strategies that not only streamline operations but also enhance the overall service delivery framework.
In addition to his technical acumen, James is passionate about fostering a culture of innovation within his teams. He believes that empowering employees to embrace digital tools and methodologies is key to achieving sustainable growth. As he navigates the challenges of managing a diverse portfolio, his commitment to delivering value through strategic insights and operational excellence remains unwavering, positioning Verizon as a leader in the digital transformation space.
Digital Transformation Director at Verizon in April 2019 to Present
Process Engineering Manager at Verizon in August 2016 to March 2019
Customer Focus Manager at Verizon in September 2014 to August 2016
Lead Technical Engineer at Verizon in October 2005 to September 2014
Founder at Global Archiving in June 2004 to March 2005
Technical Supervisor at UUNET in October 1999 to June 2004
Project Manager / Product Lead at Cardinal Health in March 1998 to October 1999
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Change Leadership
Business Analysis
Process Improvement
Network Engineering
Telecommunications
VoIP
Disaster Recovery
Managed Services
Service Delivery
Technical Support
Ethernet
Business Process Improvement
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Enterprise Architecture
IT Strategy
System Deployment
Strategy Planning
Business Improvement
Information Technology
System Analysis
Risk Management
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Strategic Planning
Opportunity Management
Data Modeling
Internal Controls
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Customer Relationship Management
Business Intelligence
Integration
IT Service Management
Cisco Technologies
Training
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Team Building
Communication
Cross-Functional Leadership
Networking
Project Governance
Product Development Life Cycle
Business Operations
Requirements Analysis
Quality Assurance
Business Plans
Reporting & Documentation
IT & Business Strategy Alignment
System Administration
Project Delivery
Analytical Skills
Strategy
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Discover more about VerizonWhat is James Fouts email address?
Email James Fouts at [email protected]. This email is the most updated James Fouts email found in 2026.
What is James Fouts phone number?
James Fouts phone number is +19192081973.
How to contact James Fouts?
To contact James Fouts send an email to [email protected]. If you want to call James Fouts try calling on +19192081973. (updated on October 29, 2024)
What company does James Fouts work for?
James Fouts works for Verizon
What is James Fouts's role at Verizon?
James Fouts is Digital Transformation Director
What industry does James Fouts work in?
James Fouts works in the Telecommunications industry.
James Fouts Email Addresses
James Fouts Phone Numbers
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