James Ervin
Regional Director at Curbio | Philadelphia, Pennsylvania, United States
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As the Regional Director of Customer Experience at Curbio, James Ervin is at the forefront of transforming how the organization engages with its clients and partners. With a keen focus on uncovering operational gaps, he is dedicated to enhancing vendor management, field operations, and project management processes. His strategic approach is rooted in a deep understanding of customer experience management, ensuring that the voice of the customer remains central to all initiatives.
James leads a dynamic team that is committed to driving customer satisfaction and market competitiveness. By implementing targeted tactics to generate new net revenue and boost portfolio margins, he is not only refining existing processes but also paving the way for innovative solutions that resonate with the needs of the market. His expertise in strategic planning and relationship building enables him to forge strong partnerships that enhance Curbio’s service offerings and operational efficiency.
In his role, James exemplifies the qualities of a pioneering leader, adept at navigating the complexities of the real estate and home improvement industries. He leverages his skills in sales management and process improvement to ensure that every project delivered meets the highest standards of excellence. As he continues to chart runways for growth and refinement, James remains committed to fostering a culture of teamwork and collaboration, empowering his team to excel in delivering exceptional customer experiences. His vision for Curbio is not just about immediate gains but about establishing a sustainable framework for long-term success in an ever-evolving marketplace.
Regional Director at Curbio in April 2022 to Present
Area Director - Pennsylvania, Maryland, and Virginia at WeWork in April 2016 to September 2021
Sales and Service Manager at Staples in February 2004 to February 2016
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Emotional Intelligence
Interpersonal Communication
Customer Experience Management
Project Management
Communication
Teamwork
Startup Environments
Critical Thinking
Renewals
Post-Sales
Key Performance Indicators
External Relationships
Customer Loyalty
CSM
Sales Management
Leadership
Coaching
Business Agent
Enthusiast
B2B
Cold Calling
Customer Retention
Direct Sales
Management
Mobile Devices
Sales
Sales Operations
Sales Process
Solution Selling
Selling
Salesforce.com
Team Building
Process Improvement
Customer Service
Strategic Planning
Public Speaking
Microsoft Office
Budgets
Inventory Management
Multi-Unit Leadership
Relationship Building
Community Management
Team Leadership
Strategic Thinking
Marketing Strategy
Negotiation
Strategic Partnerships
Start-ups
IT Service Management
Technology Management
Commercial Real Estate
Project Delivery
Strategy
Solutions Marketing
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Discover more about CurbioWhat is James Ervin email address?
Email James Ervin at [email protected]. This email is the most updated James Ervin email found in 2026.
What is James Ervin phone number?
James Ervin phone number is +12679704130 and +12673326622.
How to contact James Ervin?
To contact James Ervin send an email to [email protected]. If you want to call James Ervin try calling on +12679704130 and +12673326622. (updated on September 13, 2024)
What company does James Ervin work for?
James Ervin works for Curbio
What is James Ervin's role at Curbio?
James Ervin is Regional Director
What industry does James Ervin work in?
James Ervin works in the Leasing Real Estate industry.
James Ervin Email Addresses
James Ervin Phone Numbers
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