James Dillingham
Senior Director of Telecom & High Speed Internet Access (HSIA) at Interstate Hotels & Resorts | Frisco, Texas, United States
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James Dillingham serves as the Senior Director of Telecom & High-Speed Internet Access (HSIA) at Interstate Hotels & Resorts, where he leverages over 15 years of extensive experience in telecommunications to enhance operational efficiency and guest satisfaction across a diverse portfolio of properties. In this pivotal role, James is responsible for overseeing the telecommunication systems and infrastructure for more than 400 hotels across eight countries, ensuring seamless voice and data communication that is critical to the hospitality industry's success.
His expertise in managing complex multimillion-dollar telecom programs has enabled him to implement innovative solutions that not only improve service delivery but also drive significant cost savings. James excels in contract negotiations, collaborating with multiple carriers to secure the best rates and services for his properties. His strategic approach to revenue analysis and yield management ensures that each hotel maximizes its potential while maintaining high standards of service.
In addition to his technical acumen, James is a strong advocate for team building and cross-departmental collaboration. He works closely with front office and catering teams to integrate telecommunications solutions that enhance guest experiences and operational workflows. His proficiency with industry-specific systems such as Opera and Micros further solidifies his role as a vital asset in the hospitality sector. As he continues to lead initiatives that push the boundaries of technology in hospitality, James remains committed to fostering innovation and excellence in telecommunications at Interstate Hotels & Resorts.
Senior Director of Telecom & High Speed Internet Access (HSIA) at Interstate Hotels & Resorts in February 2008 to Present
Director Telecommunications at Interstate Hotels & Resorts in May 1999 to February 2008
Telecommuications Auditor | Transition Analyst at Interstate Hotels & Resorts in July 1996 to May 1999
General Manager at Premier Car Rental in May 1994 to May 1996
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Revenue Analysis
Hospitality
Telecommunications
Opera
Budgets
Yield Management
Restaurants
Inventory Management
Resorts
Menu Development
Sales
Pre-opening
Operations Management
Project Management
Management
Meeting Planning
Front Office
P&L
Catering
Micros
Team Building
Contract Negotiation
Property Management Systems
Food & Beverage
Negotiation
Income Statement
Accounting
Forecasting
Customer Satisfaction
Tourism
Delphi
Human Resources
Account Management
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Discover more about Interstate Hotels & ResortsWhat is James Dillingham email address?
Email James Dillingham at [email protected]. This email is the most updated James Dillingham email found in 2026.
What is James Dillingham phone number?
James Dillingham phone number is +19726328539 and +19725506988.
How to contact James Dillingham?
To contact James Dillingham send an email to [email protected]. If you want to call James Dillingham try calling on +19726328539 and +19725506988. (updated on October 29, 2024)
What company does James Dillingham work for?
James Dillingham works for Interstate Hotels & Resorts
What is James Dillingham's role at Interstate Hotels & Resorts?
James Dillingham is Senior Director of Telecom & High Speed Internet Access (HSIA)
What industry does James Dillingham work in?
James Dillingham works in the Hospitality industry.
James Dillingham Email Addresses
James Dillingham Phone Numbers
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