Image of James Chung

James Chung

Advertising Platform and Product Quality Intern

Senior Manager, Marketing Operations at Sage Intacct, Inc.

San Francisco Bay Area

Section title

James Chung's Email Addresses & Phone Numbers

James Chung's Work Experience

iLoop Mobile

Advertising Platform and Product Quality Intern

June 2007 to October 2007

San Jose, CA

Sage Intacct, Inc.

Senior Manager, Marketing Operations

Uber

Senior Manager, Marketing Operations

August 2016 to June 2020

San Francisco, CA

James Chung's Education

Evergreen Valley College

Business/Marketing

2010 to 2012

San Jose State University

Business/Marketing

2012 to 2013

James Chung's Professional Skills Radar Chart

Based on our findings, James Chung is ...

Social
Strong sense of self
Outgoing

What's on James Chung's mind?

Based on our findings, James Chung is ...

50% Left Brained
50% Right Brained

James Chung's Estimated Salary Range

About James Chung's Current Company

iLoop Mobile

• Handled multiple tasks and took up many different roles. Provided support across functions, from testing efforts on new advertising platforms, to the evaluation of new mobile web applications across multiple devices.• Engaged in the post-release assessment of every product release and update as new experimental features continued to be added to the product offering. Worked with...

Frequently Asked Questions about James Chung

What company does James Chung work for?

James Chung works for iLoop Mobile


What is James Chung's role at iLoop Mobile?

James Chung is Advertising Platform and Product Quality Intern


What is James Chung's personal email address?

James Chung's personal email address is o****[email protected]


What is James Chung's business email address?

James Chung's business email addresses are not available


What is James Chung's Phone Number?

James Chung's phone (**) *** *** 324


What industry does James Chung work in?

James Chung works in the Marketing and Advertising industry.


Who are James Chung's colleagues?

James Chung's colleagues are Aditya Kapoor, Zhuang Liang, Yan Zhang, Martin Dam, Darrin Dufort, Carlos Henríquez, Yuyan Wang, Nick Lauer, Donald Wong, and Bharat Chandar


About James Chung

📖 Summary

Advertising Platform and Product Quality Intern @ iLoop Mobile • Handled multiple tasks and took up many different roles. Provided support across functions, from testing efforts on new advertising platforms, to the evaluation of new mobile web applications across multiple devices.• Engaged in the post-release assessment of every product release and update as new experimental features continued to be added to the product offering. Worked with product development, customer support, marketing, and quality assurance teams on all product modules.• Worked with a team of software developers in making sure new releases were bug-free. Participated in brain storming ideas for future releases. Helped in building quality assurance coverage, and in structuring product metrics on mobile advertising programs. From June 2007 to October 2007 (5 months) San Jose, CASenior Manager, Marketing Operations @ Sage Intacct, Inc. Senior Manager, Marketing Operations @ Uber Lead administrator overseeing 4 admins and 15+ marketing operations users across US+Canada, LATAM, EMEA, and APAC. - First Marketo user at Uber. Lead and managed the implementation of Marketo in a hyper-growth startup to enterprise environment spanning multiple regions and lines of business.- Work cross-functionally to translate business requirements into technology requirements of key marketing systems (Salesforce, Marketo, and other third party applications) and programs.- Provide guidance, best practices, and governance to central HQ teams while enabling decentralized teams to execute on their business strategy and goals. - Create scalable training material and documentation for internal stakeholders, ranging anywhere from executive summary 1 pagers for leadership, to playbooks and manuals for system users.- Constantly monitoring, measuring, and analyzing KPIs with a focus on multi-touch attribution, campaign/channel effectiveness, and impact on business performance. From August 2016 to June 2020 (3 years 11 months) San Francisco, CAMarketing Email and Landing Page Developer @ SurveyMonkey Email and web developer working closely with marketing teams. In addition to coding and implementing emails and web pages, my CRM and marketing operations responsibilities include managing our Marketo (B2B) and Responsys (B2B, B2C) instances.WEB DEVELOPMENT- Work closely with the Engineering, CMS, Creative, and Marketing teams in the Wordpress CMS- Create mobile-responsive landing pages. Rework legacy landing pages to look great on mobile- Create Marketo lead forms with proper lead attribution; work with the Business Intelligence team to set up tracking for Splunk logsEMAIL DEVELOPMENT- Main developer for nearly all SurveyMonkey emails B2B and B2C; emails range from marketing emails (webinar invitations, nurture campaigns, monthly newsletters) to transactional emails (autoresponders, legal notices, 40+ billing emails), to ad-hoc requests- Create mobile-responsive emails with a heavy focus on email rendering and client deliverability- Work closely with the localization team to translate and implement emails in 16 different languages- Launching, monitoring, and reporting on A/B tests regarding email copy/messaging, subject lines, design, audience targeting, date/ time of send, cadence to increase engagement - Always pushing the limits of email engineering and staying ahead of the curve: Completed multiple Hackathon projects that were presented to the VP of Marketing and VP of EngineeringCRM AND MARKETING OPERATIONS- Marketo Certified- Manage the architectural strategy for billing and transactional emails, allowing for the support of multiple products and languages through the use of Responsys functions and dynamic content- Work closely with the Billing and QA team to validate billing logic, data feeds and variables, and API calls- Heavily involved in the planning of the Marketo and Responsys architecture, including the development and integration of campaigns and assets, as well as their maintenance and optimization after release.  From June 2013 to August 2016 (3 years 3 months) Palo Alto, CA


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In a nutshell

James Chung's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 6 month(s)

James Chung's Willingness to Change Jobs

Unlikely

Likely

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James Chung's Social Media Links

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