Jaime Chambron
Founder - Advisor | Customer Ops Consultant | Fractional & Interim Chief Customer Officer at The CX Ops Lab | Dallas, Texas, United States
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Jaime Chambron is a dynamic force in the realm of Customer Experience and Operations, serving as the Founder and Advisor at The CX Ops Lab. With a wealth of expertise as a Customer Ops Consultant and Fractional Chief Customer Officer, Jaime specializes in empowering organizations to elevate their customer engagement strategies and operational efficiencies. His current role involves providing strategic consulting and executive leadership to technology firms, professional services organizations, and venture capital and private equity firms, focusing on transformative projects that drive measurable results.
At The CX Ops Lab, Jaime leads key initiatives in Professional Services Automation (PSA), guiding clients through the complexities of evaluation, implementation, optimization, and re-platforming. His approach is rooted in a deep understanding of service innovation, where he employs methodologies such as ideation and white space analysis to craft compelling service offerings. Jaime’s expertise extends to packaging, pricing strategies, and go-to-market plans that resonate with target audiences, ensuring that clients not only meet but exceed their business objectives.
Jaime is passionate about helping individuals and organizations achieve breakthroughs in their careers and business operations. He is particularly adept at coaching professionals seeking to advance their careers, transition into new roles, or establish themselves as thought leaders in their fields. With a strong foundation in strategy, business process improvement, and organizational development, Jaime combines his skills in communication and team leadership to foster environments where innovation thrives. His commitment to making the intangible tangible empowers his clients to unlock their full potential and drive sustainable growth in an ever-evolving marketplace.
Founder - Advisor | Customer Ops Consultant | Fractional & Interim Chief Customer Officer at The CX Ops Lab in January 2016 to Present
Public Speaker, Trainer & Facilitator - Career Advancement, Leadership, Skill Development, Strategy at Career Agility System in January 2018 to Present
Personal Branding Consultant - Resume, LinkedIn, Thought Leadership, Bios, Speaking, Job Search at Career Agility System in January 2018 to Present
Career Navigation - Reverse Recruiting, Pivots, 2nd Act, Solopreneur, Executive Coaching at Career Agility System in January 2018 to Present
Leadership Coach at HumanQ in October 2022 to March 2023
SVP Customer Success at Aurea Software in January 2021 to December 2021
VP Professional Services (Partner Enablement, Consulting, Implementation, Custom Software Dev) at Kibo Commerce in June 2019 to September 2020
EVP Customer Operations (Support, Education, Digital Transformation, Solution Implementation) at Filament! in October 2018 to April 2019
VP Customer Engagement Professional Services (Digital, Strategy, CX, Blockchain, IoT, Cloud, Mobile) at NTT DATA Services in January 2017 to September 2018
VP Customer Success (Implementation, Project Management, CX, Account Management, Product Management) at RealPage, Inc. in January 2014 to January 2016
VP Global Services (Management Consulting, Education Services, Customer Success, Product Management) at Ellucian (Formerly SunGard Higher Education) in January 2012 to January 2014
VP Global Professional Services Strategy at SunGard Higher Education in January 2011 to January 2012
General Manager, Systems Integration and Information Consulting Services at SunGard Higher Education in January 2006 to January 2011
Co-Founder, COO and CEO at Prime Demographics in January 2004 to January 2006
Director at Click Commerce in January 2003 to January 2006
Co-Founder and CEO at NCompass Technology in January 2002 to January 2003
Senior Consultant at Scient in January 1999 to January 2002
Intern at THE INFORMATION HIGHWAY GROUP (IHG) in January 1998 to January 1998
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Harvard University, Bachelor of Arts (BA)
Largo High, High School Diploma
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Career Development Coaching
LinkedIn
Personal Branding
Resume Writing
Executive Search
Technical Recruiting
Job Search
Leadership Development
Executive Coaching
Career Management
Career Development
Personal Development
Student Counseling
Employer Branding
Entrepreneurship
Education
Life Coaching
HR Consulting
Workforce Development
Counseling
Educational Workshops
Program Development
Talent Strategy
English
Resource Planning
Internal Communications
Performance Management
Resource Management
Cultural History
Employee Engagement
Succession Planning
Management Development
Job Search Strategies
Presentation Skills
Recruiting
Mock Interviews
Organizational Effectiveness
Customer Experience Consulting
Strategic Thinking
Account Management
Workload Prioritization
Career Counseling
Social Influence
Negotiation
Interview Preparation
Networking
Salary Negotiations
Service Orientation (Social)
Presentations
Facilitation
Workshops
Interview Skills Training
Curriculum Development
Employee Relations
Interviewing Subject Matter Experts
Analytical Skills
Human Resources (HR)
Web Conferencing
Interviewing
Sales Management
Public Speaking
Training
Coaching
Applicant Tracking Systems
Artificial Intelligence (AI)
SaaS
Customer Success
Professional Services
Start-ups
Acquisition Integration
Strategy
Product Management
Project Management
Business Transformation
Program Management
Business Process Improvement
Business Development
Business Analysis
Business Intelligence
Management Consulting
Customer Relationship Management (CRM)
Change Management
E-commerce
Strategic Planning
Marketing
Customer Experience
Sales
Business Strategy
Consulting
Organizational Development
Mergers & Acquisitions (M&A)
Management
Team Leadership
Team Building
Leadership
Team Management
Business Coaching
Communication
Talent Management
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What is Jaime Chambron email address?
Email Jaime Chambron at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Jaime Chambron's email found in 2026.
What is Jaime Chambron phone number?
Jaime Chambron phone number is +1.2142932591.
How to contact Jaime Chambron?
To contact Jaime Chambron send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Jaime Chambron try calling on +1.2142932591.
What company does Jaime Chambron work for?
Jaime Chambron works for The CX Ops Lab
What is Jaime Chambron's role at The CX Ops Lab?
Jaime Chambron is Founder - Advisor | Customer Ops Consultant | Fractional & Interim Chief Customer Officer
What industry does Jaime Chambron work in?
Jaime Chambron works in the Information Technology & Services industry.
Jaime Chambron Email Addresses
Jaime Chambron Phone Numbers
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