Jaime Esper
Director of Customer Advocacy at Belkin | Norwalk, California, United States
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As the Director of Customer Advocacy at Belkin, Jaime Esper plays a pivotal role in shaping the company’s customer-centric strategy and enhancing the overall customer experience. With a wealth of experience in customer service and operations, Jaime leads the Global Contact Center Operations, ensuring that support teams are not only motivated but also equipped to deliver exceptional service. His strategic oversight extends to Digital Service Transformation, where he champions the integration of innovative technologies to streamline service delivery and improve customer interactions.
Jaime’s commitment to the Voice of the Customer is evident in his approach to data analysis, where he leverages insights to inform decision-making across the organization. By collaborating closely with Marketing, Engineering, Sales, and Product Management, he ensures that customer feedback is woven into the fabric of product development and marketing strategies. This cross-functional collaboration fosters a culture of continuous improvement and innovation, ultimately enhancing customer satisfaction and loyalty.
Under Jaime’s leadership, the Customer Advocacy organization is not only focused on service delivery but also on driving a comprehensive CRM strategy that aligns with Belkin’s business objectives. His expertise in Salesforce.com implementation and project management enables him to spearhead initiatives that automate service processes, optimize resource allocation, and enhance the customer journey. With global P&L responsibility, Jaime is adept at balancing operational efficiency with financial performance, ensuring that customer advocacy remains a key driver of Belkin’s success in the competitive technology landscape.
Director of Customer Advocacy at Belkin in August 2022 to Present
Director of Customer Advocacy at Linksys in January 2022 to October 2022
Director of Customer Advocacy at Belkin International in June 2015 to January 2022
Sr. Mgr. Customer Advocacy, Product Integration, Customer Service and Social Media Support at Belkin International in March 2014 to June 2015
Sr. Mgr. Customer Advocacy, Product Integration at Belkin International in January 2014 to March 2015
Sr. Mgr. Customer Advocacy, Processes and Technology at Belkin International in July 2013 to December 2013
Customer Care Manager, NPI at Belkin International in July 2012 to July 2013
Global Support Liaison at Belkin International in January 2010 to July 2012
Web Technical Writer at Belkin International in January 2007 to December 2009
Operations Manager at HomeandLiving.com in January 2001 to July 2007
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Planning Budgeting & Forecasting
Customer Service Operations
Technology Roadmapping
Voice of the Customer Analysis
Salesforce.com Implementation
Salesforce Service Cloud
Salesforce.com Consulting
Consumer Electronics
Cross-functional Team Leadership
Product Management
Product Marketing
Product Launch
Consumer Electronics Tech Support
Global CRM Strategy Planning and Deployment
Customer Service Process Creation & Optimization
Call Center
Call Centers
New Product Implementations
Management
Customer Support
Competitive Analysis
Project Management
Mobile Devices
Competitive Gaming
New Business Development
Networking
CRM
Business Process
Marketing Management
Team Management
Technical Support
RightNow
Customer Service
Product Development
Customer Experience
Vendor Management
Go-to-market Strategy
Product Lifecycle Management
Leadership
Product Planning
Multi-channel Marketing
Training
Strategic Partnerships
Strategy
Process Improvement
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Discover more about BelkinWhat is Jaime Esper email address?
Email Jaime Esper at [email protected] and [email protected]. This email is the most updated Jaime Esper email found in 2026.
What is Jaime Esper phone number?
Jaime Esper phone number is +13109204944 and +13106611549.
How to contact Jaime Esper?
To contact Jaime Esper send an email to [email protected] or [email protected]. If you want to call Jaime Esper try calling on +13109204944 and +13106611549.
What is Jaime Esper net worth?
Jaime Esper has an estimated net worth of $375,000 to $499,999
What company does Jaime Esper work for?
Jaime Esper works for Belkin
What is Jaime Esper's role at Belkin?
Jaime Esper is Director of Customer Advocacy
What industry does Jaime Esper work in?
Jaime Esper works in the Computers And Electronics Manufacturing industry.
Jaime Esper Email Addresses
Jaime Esper Phone Numbers
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