Accomplished IT professional and certified ISO-9001/Tick-IT lead auditor with a proven track record for being customer focused. Process and product quality auditing experience, including CMMI, MIL-STD, DEF STAN, ISO-9001 and Tick-IT compliance. Results driven individual with solid process improvement, team leading and training skills. Experience is diversified in Insurance, Defence, Manufacturing, Retail and Pharmaceutical industries comprising mid range business and large corporate environments.

Quality Assurance Engineer @ From May 2011 to Present (4 years 8 months) Product Quality Manager @ Product QA activities on Ground Segment projects, including audits of program lifecycle phases. Assessment of current processes and adherece to these to promote process improvement initiatives. From March 2010 to November 2010 (9 months) Multi-Functional Project Manager @ CMMI Process Quality Consultant at Aetna Inc. Healthcare Project reviews, process improvement identification and solution, metrics collecion, analysis and presentation, collaboration with methodology and subject matter experts, mentoring and training From June 2006 to December 2008 (2 years 7 months) Consultant Process Quality Engineer @ Recruited for Contract CMMI Auditor position at Aetna Inc. From May 2006 to December 2008 (2 years 8 months) Programme Quality Assurance Engineer (Defence) @ Scope, plan and conduct internal project and system audits. Liaise directly between government, customer and supplier QA authorities and the Company Attend and provide input to project meetings, including design, safety and risk management reviews, and the monthly project review with the Executive board.Participate in and promote process improvement initiatives. From January 2001 to April 2006 (5 years 4 months) Quality Consultant @ Maintenance, monitoring and implementation of the Company Quality System to ISO9001 and TickIT standards. Internal audits within all functional areas of the Company. Assist with quality issues in development projects, both internally and at the request of customers. Participate in on-going external assessments of the Company’s standards and procedures for certification. From January 1997 to August 2000 (3 years 8 months)

Diploma @ Control Data Institute From 1985 to 1986