Jaap CCXP
Wilms & Co | CX Masterclasses | Consultancy | Storytelling at Wilms & Co B.V. | Delft, South Holland, Netherlands
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Wilms & Co | CX Masterclasses | Consultancy | Storytelling at Wilms & Co B.V. in January 2016 to Present
Director Customer Institute at Customer Institute in January 2019 to December 2024
Guest Lecturer at Nyenrode Business Universiteit in January 2019 to June 2024
Chair of Judges International Customer Experience Awards at Awards International in November 2018 to June 2022
Advisory Board at Nina.care in March 2019 to December 2021
Head of Global NPS (Europe and Asia) at NN Group in July 2013 to October 2015
NPS Programme Manager (Netherlands) at Nationale-Nederlanden in October 2011 to October 2015
Sr. Project & Changemanager (Netherlands) at Nationale-Nederlanden in January 2008 to December 2011
Business Consultant Customer Experience (Netherlands) at AtosOrigin in November 2006 to December 2007
Project and Programme Manager Customer Experience (Netherlands) at T-Mobile in October 2003 to October 2006
Account Manager and member Management Team (United Kingdom) at Bertelsmann in November 2000 to July 2002
Teammanager Customer Care for UGC Cinemas (France) at Bertelsmann in June 2000 to November 2000
Teammanager Customer Care for BOL.co.uk (Germany) at Bertelsmann in April 2000 to June 2000
Teammanager Customer Care for BOL.com (Netherlands) at Bertelsmann in November 1999 to April 2000
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TiasNimbas Business School, Master’s Degree
Universiteit Utrecht, Master's degree
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Customer Experience
Change Management
Management Consulting
Process Improvement
Strategy
Process Management
Program Management
Customer Satisfaction
Net Promoter Score
NPS
Management
Interim Management
Business Process Improvement
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Discover more about Wilms & Co B.V.What is Jaap CCXP email address?
Email Jaap CCXP at [email protected]. This email is the most updated Jaap CCXP's email found in 2026.
What is Jaap CCXP phone number?
Jaap CCXP phone number is +31.641677374.
How to contact Jaap CCXP?
To contact Jaap CCXP send an email to [email protected]. If you want to call Jaap CCXP try calling on +31.641677374.
What company does Jaap CCXP work for?
Jaap CCXP works for Wilms & Co B.V.
What is Jaap CCXP's role at Wilms & Co B.V.?
Jaap CCXP is Wilms & Co | CX Masterclasses | Consultancy | Storytelling
What industry does Jaap CCXP work in?
Jaap CCXP works in the Management Consulting industry.
Jaap CCXP Email Addresses
Jaap CCXP Phone Numbers
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