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Ileana Ferber

Reservations Agent @ American Airlines

Local Content | Global Supplier Diversity | Sustainability | Policy Advocacy

Spring, Texas

Ranked #791 out of 15,818 for Reservations Agent in Texas

Section title

Ileana Ferber's Email Addresses & Phone Numbers

Ileana Ferber's Work Experience

American Airlines

Reservations Agent

July 1995 to October 1996

Caracas Area, Venezuela


Global New Ventures Procurement Advisor

April 2015 to July 2016

Houston, Texas Area


Drilling & Exploration Services Team Lead

July 2012 to March 2015

Houston, Texas Area

Ileana Ferber's Education

Thunderbird School of Global Management

Certificate, Executive Education, Principles of CSR & Sustainability

2018 to 2018

Thunderbird School of Global Management

International MBA, International Development

2003 to 2004

Universidad Metropolitana (VE)

BA Modern Languages, Business, English

1993 to 1998

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About Ileana Ferber's Current Company

American Airlines

Frequently Asked Questions about Ileana Ferber

What company does Ileana Ferber work for?

Ileana Ferber works for American Airlines

What is Ileana Ferber's role at American Airlines?

Ileana Ferber is Reservations Agent

What is Ileana Ferber's personal email address?

Ileana Ferber's personal email address is i****[email protected]

What is Ileana Ferber's business email address?

Ileana Ferber's business email addresses are not available

What is Ileana Ferber's Phone Number?

Ileana Ferber's phone (214) ***-*300

What industry does Ileana Ferber work in?

Ileana Ferber works in the Oil & Energy industry.

About Ileana Ferber

đź“– Summary

Reservations Agent @ American Airlines From July 1995 to October 1996 (1 year 4 months) Caracas Area, VenezuelaGlobal New Ventures Procurement Advisor @ ExxonMobil • Established a Venture Office (VO) for exploration drilling operations in Guyana, Mexico, Liberia and South Africa, and supported operations in existing VOs in Kazakhstan, Romania, Kurdistan, and Libya• Sourced and interviewed local suppliers to build a database for different services and materials required; developed strategies to increase Local Content in Venture Offices • Leveraged use of global agreement to support startup of VO (i.e. Staffing Agencies, Security Services Companies, Computer Hardware, Integrated Logistics, and Environmental Assessments)• Trained VO staff year-round in Procurement process and guidelines, and ensured compliance control requirements by conducting internal audits• Reviewed and advised on Procurement and Local Content related clauses in PSCs and JOAs• Presented to Mexican customs authorities on expectations from International Oil Companies (IOCs) with the Energy Reform• Represented EM at the Executive Council of Global Enterprises (CEEG) to evaluate strategies that IOCs can implement to develop suppliers, and expand or strengthen existing supplier base• Participated as a panelist in “Meet the Member” event organized by WeConnect International to explain the purchasing and contracting process in EM to an audience of +30 local women-owned businesses From April 2015 to July 2016 (1 year 4 months) Houston, Texas AreaDrilling & Exploration Services Team Lead @ ExxonMobil • Developed contracting strategies for exploration drilling programs in Guyana, Colombia and Argentina consisting of 5 major bundles: Drilling, Civil Works, Completion, Exploration, and Logistics Services• Coordinated the execution of +60 services agreements and PO’s for exploration drilling programs in Guyana, Colombia, Argentina and Ireland• Facilitated contractors’ VAT registration, Work Permits, Investment Development Agreement (IDA), Vendor Master set up and invoicing processes for the Guyana Project • Negotiated major discount in agreements with oil service companies for the Argentina and Colombia projects (unconventional) including DD/MWD/LWD, Mud Logging, Cementing, Drill Bits, Wireline Logging OH and CH, Drilling Fluids, Solids Control, Completions, Rotating Equipment, Well Testing and PVT Analysis• Provided training and advice on contracting process to Drill Teams in Guyana, Colombia and Argentina; resolved claims with vendors; and conducted contract kick-off meetings with suppliers and contract administrators• Counseled Drilling Artic Team to determine the most appropriate contracting strategy for Rig Studies in Russia and Canada • Developed Standard Contract Templates (in English and Spanish) for Argentina and Colombia with different functional• Led High Artic Rig Study contracting process which included complex negotiations of confidentiality, intellectual property and indemnity clauses with major rig companies• Coordinated functional endorsements of non-standard language in services agreements with internal stakeholders From July 2012 to March 2015 (2 years 9 months) Houston, Texas AreaProcurement Services Team Lead @ ExxonMobil • Led team of Procurement Associates (PAs) at ExxonMobil's Russian affiliate, Exxon Neftegas Ltd. (ENL) stewarding +100 Production services contracts • Developed and mentored local staff to their fullest potential by training them on negotiations and leadership skills, focusing on operations requirements, and managing business relationships with suppliers• Mentored and provided guidance to PAs on contracting best practices and Procurement process and procedures to increase their productivity and improve their performance• Prepared and conducted Negotiations Training to Procurement Services PAs based on book “Getting to Yes” by R. Fisher and W. Ury (Harvard Negotiation Project)• Facilitated negotiations for PAs as part of their professional development process resulting in higher savings to production operations• Conducted quarterly presentations to ENL Board and Production VP in Houston on Sakhalin’s contracting activities accomplishments• Coordinated engagement process for ENL by executing Civil Law Contracts (CLC) and Tripartite Agreements (TPA) with Production, Projects, and Drilling & Exploration expat contractors and staffing agencies to meet government requirements; coordinated support on the process from other affiliates around the world; and trained local staff to perform Team Lead role as part of the affiliate’s nationalization process• Acted as focal contact for all stakeholders involved in the engagement of expat contractors’ process: ENL operations, Procurement staff, HR, payables, staffing agencies, expat contractors, and Russian Migration officials From September 2008 to June 2010 (1 year 10 months) Yuzhno, Sakhalinsk (Russian Federation)Upstream Sourcing Specialist @ ExxonMobil • Led sourcing project for Drilling Rental and Fishing Tools to identify opportunities to generate value to operations; utilized a variety of analytical tools (i.e. Cost modeling, Lean Six Sigma) to identify cost drivers and levers in the service life cycle• Participated in the implementation of the Upstream Technical Staffing Strategy by coordinating the Vendor Managed Service (VMS) Bid process• Developed a comprehensive mentoring program for Minority Women Business Enterprises (MWBE); worked with a women-owned staffing agency on how to do business with EM which resulted significant increase in spend with this vendor and turn it into a mainstream supplier• Managed high-level operations and supplier relationships, provided market intelligence on upstream commodities to management, and served as SME for all commercial issues related to Upstream Technical Staffing services • Developed agreement rationalization initiative by creating a Simple Auto-release Agreement (SAA) Integrated Router to eliminate signed paper agreements and replace price-only orders with an automated process From January 2007 to September 2008 (1 year 9 months) Houston, Texas AreaSenior Procurement Associate, U.S. Production @ ExxonMobil • Stewarded Production and Drilling Services agreement portfolio for US Operations (Texas, Permian, California, Wyoming, GOM)• Led the implementation of Detailed Services Agreements in SAP to start processing good receipts and invoice payments through Service Entry Sheets (SES); worked jointly with suppliers to roll-out new invoicing procedure.• Executed online bidding processes and negotiated rates with key suppliers• Coordinated Agreement Review process, an informal agreement audit, for the Manufacturing, Environmental and Upstream services group; prepared final report of findings and presented to management• Prepared and presented a standardized procedure to complete control documents used during procurement planning, bidding, agreement award, agreement execution and spend monitoring process; trained new hires on internal procurement process, controls framework, and company overview From January 2005 to December 2006 (2 years) Houston, Texas AreaProcurement & Controls Analyst @ ExxonMobil • Prepared and stewarded budget for Procurement organization’s operational and capital expenses• Developed local efficiency plan to reduce 15% on OPEX; presented quarterly reports to Business Services Management• Trained staff on Company’s policies, procedures, controls requirements and Procurement process• Deployed Operations Integrity Management System (OIMS) framework in upstream subsidiaries, and developed Manual Procedure for Evaluating, Selecting, and Monitoring Third Party Services• Coordinated sealed bid processes for major contracts, and reported savings after contract negotiation• Acted as Independent Verifier in the creation of new suppliers in the Vendor Master File (VMF) From January 2000 to December 2004 (5 years) Caracas Area, VenezuelaSourcing Analyst @ Mobil Oil • Placed materials purchase orders for extra-heavy crude oil project Operadora Cerro Negro, S.A. (OCN)• Executed corporate agreements for local upstream and downstream subsidiaries• Conducted negotiations with local suppliers based on Total System Cost model• Expedited on orders and communicated end users of order/contract status• Performed contract administration activities From August 1999 to December 1999 (5 months) Caracas Area, VenezuelaPublic Affairs & Government Relations Analyst @ Mobil Oil • Coordinated and facilitated meetings between Management and government officials• Organized visits to communities adjacent to operations to assess needs and evaluate opportunities for development• Processed donations, contributions, sponsorships requests from local entities • Participated in three editions of Corporate Magazine “Pegasus” and ten issues of internal periodical “El Turpial”• Organized major cultural event “Pegasus Literature Award” and coordinated participation of 80 Venezuelan writers• Coordinated affiliate’s Christmas parties, service stations openings, and other internal events• Prepared and coordinated distribution internal communications within the affiliate From July 1998 to December 1999 (1 year 6 months) Caracas Area, VenezuelaManager, Local Content & Global Supplier Diversity @ ExxonMobil • Provide advice on Local Content (LC) policies and legislations, LC and procurement related clauses in Petroleum Agreements and JOAs• Advocate for flexible and realistic LC policies and regulations with host governments including face-to-face presentations to Ministers of Petroleum, Energy and Mines, government advisors, CEOs, regulators, private and public organizations, industry associations, competitors, NGOs, indigenous suppliers and communities• Prepare LC Plans and reports emphasizing workforce and supplier development, and strategic community investments; evaluate LC Plans submitted by EPC companies participating in Major Capital Projects’ Invitations to Tender (ITTs)• Advocate for flexible and realistic LC policies and regulations with host governments, and commission Industrial Baseline Studies (IBS) to develop LC strategies that meet host countries requirements• Review and provide input to LC metrics and methodology• Lead cross-functional team meetings by country to address LC issues, develop strategies, and maintain alignment among key internal functions • Survey LC legislations, regulations and policies to identify/monitor trends and best practices• Review and provide feedback to academic papers, industry associations initiatives and events, and other organizations looking for EM’s expertise in LC • Represent EM in various LC Task Forces and Working Groups (IPIECA, AMEXHI, OECD, World Bank, Chatham House’s New Producers Group)• Attend O&G conferences and summits worldwide that include LC in their agendas• Plan and implement global supplier diversity initiatives and collaborate with WEConnect International by engaging women-owned businesses (WOB) to EM's value chain• Support EM Women’s Economics Empowerment Initiatives by representing EM in internal and external events• Hold global supplier forums to communicate business opportunities and share EM’s expectations Houston, Texas AreaU.S. Production Services Senior Procurement Associate @ ExxonMobil • Stewarded services agreements for Production and Drilling covering all US regions valued; portfolio included Pressure Pumping Services, Electric Wireline, Completions and Workover services, Slickline and Artificial Lift Systems• Maximized the usage of SAP to resolve issues with suppliers, negotiated lower rates based on contract utilization, provided accurate rate information to operations, and facilitate a smoother purchase to pay process with suppliers• Conducted tender process and executed +20 agreements for Artificial Lift System and advised reservoir engineers on contract utilization• Participated in the Drilling & Completions, Temporary Labor, and Steel market intelligence networks• Ensured excellent customer service to internal clients (Production, Drilling and Exploration) and enhanced alignment among clients, Procurement and suppliers. • Strengthened business relationships with major services companies (Schlumberger, Halliburton, Weatherford, and Baker Hughes), participated in Supplier Relationship Management (SRM) meetings• Supported corporate Supplier Diversity Program by increasing the participation of minority and women owned businesses in tenders, request for quotations, and promoting their capabilities From July 2010 to June 2012 (2 years) Houston, Texas Area

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In a nutshell

Ileana Ferber's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 11 month(s)

Ileana Ferber's Willingness to Change Jobs



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