Idan Lerer
Director, Services Delivery and Customer Success at NI (National Instruments) | San Diego, California, United States
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Idan Lerer serves as the Director of Services Delivery and Customer Success at National Instruments (NI), where he leverages his extensive experience in the Information Technology Services, Semiconductor, and Electronics industries to drive innovative service solutions for multimillion-dollar clients. Since the acquisition of OptimalPlus by NI in August 2020, Idan has played a pivotal role in integrating advanced analytics and big data capabilities into NI's service offerings. His expertise in cloud platforms, including Amazon Web Services (AWS) and Google Cloud Platform, enables him to architect robust solutions that enhance hardware diagnostics and optimize performance for clients.
In his current role, Idan is responsible for overseeing account delivery functions, ensuring that customer needs are met with precision and efficiency. His strong leadership capabilities are complemented by a deep technical proficiency in areas such as Kubernetes, databases, and server architecture, allowing him to manage complex projects that require a seamless blend of technology and customer engagement. Idan excels in requirements gathering, ensuring that every solution is tailored to the unique challenges faced by clients in the rapidly evolving tech landscape.
Under his guidance, the Services Delivery team has successfully implemented innovative strategies that not only improve customer satisfaction but also drive long-term success. By fostering a culture of collaboration and continuous improvement, Idan is committed to delivering exceptional value to NI's clientele, positioning the company as a leader in service delivery and customer success within the industry. His forward-thinking approach and dedication to excellence make him a key asset in navigating the complexities of modern technology services.
Director, Services Delivery and Customer Success at NI (National Instruments) in August 2020 to Present
Director, Services Delivery and Customer Success at Emerson in October 2023 to Present
Senior Director of Operations at OptimalPlus in November 2017 to August 2020
Director of IT System & Security at OptimalPlus in July 2012 to October 2017
Director of IT & Security at OptimalPlus in July 2005 to July 2012
System & Security Team Manager at Eyron Software Group in October 2000 to July 2005
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Service Delivery
Big Data
Customer Success
Software as a Service (SaaS)
Kubernetes
Servers
Storage
Enterprise Software
High Availability
Cloud Computing
Network Security
System Architecture
Virtualization
Infrastructure
Cluster
Enterprise Architecture
Data Center
IT Management
Database Administration
Hardware Diagnostics
Operations Management
Architecture
System Deployment
Firewalls
VoIP
Databases
Microsoft Exchange
Hyper-V
Microsoft SQL Server
SaaS
IIS
Computer Hardware
VBScript
Microsoft Technologies
Amazon Web Services (AWS)
Microsoft Azure
Microsoft Office
Google Cloud Platform
Management
Performance Improvement
Team Management
Networking
SCOM
Checkpoint
Backup Solutions
Server Architecture
Storage Area Networks
Microsoft Access Developing
HP Vertica
Microsoft Power BI
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Discover more about NI (National Instruments)What is Idan Lerer email address?
Email Idan Lerer at [email protected] and [email protected]. This email is the most updated Idan Lerer email found in 2026.
What is Idan Lerer phone number?
Idan Lerer phone number is +18588318038 and +17066532031.
How to contact Idan Lerer?
To contact Idan Lerer send an email to [email protected] or [email protected]. If you want to call Idan Lerer try calling on +18588318038 and +17066532031. (updated on October 24, 2024)
What company does Idan Lerer work for?
Idan Lerer works for NI (National Instruments)
What is Idan Lerer's role at NI (National Instruments)?
Idan Lerer is Director, Services Delivery and Customer Success
What industry does Idan Lerer work in?
Idan Lerer works in the Appliances, Electrical, And Electronics Manufacturing industry.
Idan Lerer Email Addresses
Idan Lerer Phone Numbers
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