Howard Sharpley Email & Phone Number

Howard Sharpley

Vice President of Global Customer Support and Services at Ancestry | Draper, Utah, United States

Howard Sharpley Socials
About Howard Sharpley

As the Vice President of Global Customer Support and Services at Ancestry, Howard Sharpley plays a pivotal role in enhancing the customer experience for millions of users worldwide. With over 25 years of experience in marketing operations and customer service, Howard has established himself as a results-driven leader who excels in fostering innovation and driving operational excellence. His expertise spans various domains, including relationship management, business development, and multi-channel marketing, making him a key asset in Ancestry's mission to connect individuals with their family histories.

In his current role, Howard leads the Global Customer Support and Services teams, focusing on both Member Services and AncestryProGenealogists. His leadership is characterized by a commitment to employee engagement and people development, ensuring that his teams are not only well-equipped to meet customer needs but also motivated to exceed expectations. Under his guidance, Ancestry has implemented cutting-edge customer service strategies that leverage database marketing and vendor management to enhance service delivery and operational efficiency.

Key projects spearheaded by Howard include the optimization of customer support processes through advanced analytics and the integration of feedback mechanisms that allow for continuous improvement. His strategic vision has resulted in improved customer satisfaction scores and a significant increase in retention rates. As a member of the Board of Directors, Howard also contributes to shaping the overall strategic direction of the company, ensuring that customer service remains a top priority in Ancestry's growth trajectory. His ability to present complex ideas clearly and effectively has made him a sought-after speaker in industry forums, where he shares insights on best practices in customer service and operational management.

Howard Sharpley Work
1 experience icon

Vice President of Global Customer Support and Services at Ancestry in May 2019 to Present

2 experience icon

Head of Customer and Partner Care at Jet.com/Walmart eCommerce in January 2018 to April 2019

3 experience icon

Regional Operations Director - Discover Bank / Direct Deposits at Discover Financial Services in November 2015 to December 2017

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Howard Sharpley Skills

Strategy

Leadership

Analytics

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About Howard Sharpley's Current Company
Frequently Asked Questions about Howard Sharpley

What is Howard Sharpley email address?

Email Howard Sharpley at [email protected]. This email is the most updated Howard Sharpley email found in 2026.

What is Howard Sharpley phone number?

Howard Sharpley phone number is +12246106193 and +18014034005.

How to contact Howard Sharpley?

To contact Howard Sharpley send an email to [email protected]. If you want to call Howard Sharpley try calling on +12246106193 and +18014034005. (updated on October 31, 2024)

What is Howard Sharpley net worth?

Howard Sharpley has an estimated net worth of $750,000 to $999,999

What company does Howard Sharpley work for?

Howard Sharpley works for Ancestry

What is Howard Sharpley's role at Ancestry?

Howard Sharpley is Vice President of Global Customer Support and Services

Howard Sharpley Email Addresses

Email Howard Sharpley at [email protected]. This email is the most updated Howard Sharpley email found in 2026.

Howard Sharpley Phone Numbers

Howard Sharpley phone number is +12246106193 and +18014034005.
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