Hilary Jackson
Credit Card Servicing Executive at Wells Fargo | Dallas, Texas, United States
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Hilary Jackson is a seasoned Credit Card Servicing Executive at Wells Fargo, where she leverages over 15 years of strategic leadership experience to drive transformational growth within the organization. In her current role, Hilary is responsible for overseeing a robust team of 8 direct reports and 500 full-time employees across three countries, focusing on enhancing customer experience while ensuring compliance and mitigating risk. Her expertise in operations, risk management, and compliance has positioned her as a pivotal leader in implementing large-scale, cross-organizational strategic programs that not only support portfolio growth but also streamline processes for operational efficiency.
Hilary's leadership is characterized by her commitment to building high-performance teams that excel in delivering exceptional service. She has successfully spearheaded key projects aimed at improving complaint resolution processes, which are critical in maintaining Wells Fargo's reputation for customer satisfaction. Her active participation in regulatory engagements further underscores her dedication to upholding the highest standards of compliance, ensuring that the organization meets and exceeds industry regulations.
With a strong foundation in business growth strategies and P&L management, Hilary is adept at navigating the complexities of the financial services landscape. Her skills in project management and mortgage lending, coupled with her deep understanding of loan origination processes, enable her to drive initiatives that align with both customer needs and organizational goals. As a transformative leader, Hilary Jackson continues to play an integral role in shaping the future of credit card servicing at Wells Fargo, fostering an environment of innovation and excellence.
Credit Card Servicing Executive at Wells Fargo in April 2023 to Present
Executive Management Consultant at JackFerg Holdings, LLC in May 2022 to April 2023
Global Chief Operating Officer at MoneyGram International in April 2021 to May 2022
Chief Operating Officer at Selene Finance LP in November 2019 to April 2021
VP, Top of House Products / VP, Innovation at Capital One in November 2018 to November 2019
VP, Head of Home Loans Servicing at Capital One in March 2017 to November 2018
VP, Head of Default Servicing at Capital One in November 2014 to March 2017
Multiple Executive Leadership Roles at Bank of America in June 2003 to November 2014
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Operational Excellence
Customer Experience Transformation
Performance Turnaround
Technological Innovation
Regulatory Compliance
Product Launch
Divestitures
Capital Markets
Business Process Improvement
Product Innovation
Product Management
Technology Integration
Technology Management
Digital Transformation
Business Transformation
Revenue & Profit Growth
Business Growth Strategies
Cross-functional Team Leadership
Digital Strategy
Strategic Planning
Strategic Leadership
P&L Management
New Business Development
Relationship Management
Process Improvement
Sales Management
Project Management
Business Development
Business Strategy
VA loans
Mortgage Lending
Mortgage Banking
Loans
Credit
Banking
Loan Origination
Underwriting
Loan Servicing
FHA
Leadership
Foreclosures
VA Loans
Risk Management
Portfolio Management
Finance
Program Management
Loss Mitigation
Sales
Management
Executive Leadership
Financial Services
Mortgage Servicing
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Discover more about Wells FargoWhat is Hilary Jackson email address?
Email Hilary Jackson at [email protected]. This email is the most updated Hilary Jackson email found in 2026.
What is Hilary Jackson phone number?
Hilary Jackson phone number is +12146490136 and +12146971561.
How to contact Hilary Jackson?
To contact Hilary Jackson send an email to [email protected]. If you want to call Hilary Jackson try calling on +12146490136 and +12146971561. (updated on November 04, 2024)
What company does Hilary Jackson work for?
Hilary Jackson works for Wells Fargo
What is Hilary Jackson's role at Wells Fargo?
Hilary Jackson is Credit Card Servicing Executive
What industry does Hilary Jackson work in?
Hilary Jackson works in the Leasing Real Estate industry.
Hilary Jackson Email Addresses
Hilary Jackson Phone Numbers
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