Hector Ojeda
Growing Tech Companies at M47 Labs - Your AI Partner | Barcelona, Catalonia, Spain
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Hector Ojeda serves as the Vice President of Sales and Business Development at Foundever, the largest private customer experience (CX) company globally. With over 20 years of experience in the contact center and business process outsourcing (BPO) sectors, Hector specializes in delivering innovative solutions that enhance customer interactions and drive business growth. His extensive background in servicing the financial industry equips him with a unique perspective on the complexities and demands of high-stakes environments, allowing him to tailor strategies that meet the specific needs of hyper-growth companies.
At Foundever, Hector is at the forefront of key projects that leverage omni-channel strategies and global delivery models. He is instrumental in implementing remote delivery solutions through the Cloud Campus, which enables clients to maintain operational efficiency while providing exceptional customer service. His expertise in data and speech analytics solutions empowers organizations to gain actionable insights, optimize performance, and enhance customer satisfaction.
Hector's approach to sales and business development is rooted in a deep understanding of client services, account planning, and process improvement. He excels in competitive analysis and marketing strategy, ensuring that Foundever remains a leader in the ever-evolving CX landscape. By fostering strong relationships with clients and focusing on risk management, Hector not only drives account growth but also positions Foundever as a trusted partner in navigating the complexities of modern customer engagement. His commitment to delivering quality customer experiences is evident in every project he undertakes, making him a pivotal figure in the company's ongoing success.
Growing Tech Companies at M47 Labs - Your AI Partner in January 2025 to Present
VP Sales and Business Development at Foundever in September 2023 to January 2025
VP Banking and Financial Services at Teleperformance in May 2022 to September 2023
Director Business Sales at AXA Partners in September 2019 to May 2022
Director Financial Institutions at AXA Partners in March 2016 to May 2022
Director of Account Management at AXA Partners in February 2015 to May 2022
Director Of Sales And Business Development at AXA Partners Americas in December 2017 to May 2022
Sales Manager at AXA Partners in January 2012 to February 2015
Marketing Manager at AXA Partners in August 2009 to January 2012
Business Development Manager at AXA Travel Insurance in January 2006 to January 2009
Operations Manager at AXA Travel Insurance in June 2004 to July 2006
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cx
Software as a Service (SaaS)
Artificial Intelligence (AI)
Customer Experience Transformation
Executive Leadership
Hunter
Sales and Marketing
Corporate Sales
Customer Satisfaction
Client Services
Account Executives
Latin
Travel Assistance
Captive Insurance
Account Planning
Account Growth
Customer Experience
Automation
Revenue & Profit Growth
Digital Transformation
customer care
smart shoring
Multilingual
multicultural
Banking
Digital Marketing
Insurance
Call Center
International Business
New Business Development
Account Management
Team Management
Business Development
E-commerce
Team Leadership
Risk Management
Change Management
Strategy
Sales Management
General Insurance
Business Strategy
Operations Management
Analysis
Product Management
CRM
Program Management
Contract Negotiation
Relationship Management
Business Analysis
Marketing Strategy
Strategic Partnerships
Strategic Planning
Sales
Negotiation
Marketing
Market Research
Competitive Analysis
Call Centers
Business Planning
Management
B2B
Spanish
Customer Service
Process Improvement
Business Process Improvement
Customer Relationship Management (CRM)
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Discover more about M47 Labs - Your AI PartnerWhat is Hector Ojeda email address?
Email Hector Ojeda at [email protected]. This email is the most updated Hector Ojeda email found in 2026.
How to contact Hector Ojeda?
To contact Hector Ojeda send an email to [email protected]. (updated on October 31, 2024)
What company does Hector Ojeda work for?
Hector Ojeda works for M47 Labs - Your AI Partner
What is Hector Ojeda's role at M47 Labs - Your AI Partner?
Hector Ojeda is Growing Tech Companies
What is Hector Ojeda's Phone Number?
Hector Ojeda's phone (**) *** *** 234
What industry does Hector Ojeda work in?
Hector Ojeda works in the Outsourcing And Offshoring Consulting industry.
Hector Ojeda Email Addresses
Hector Ojeda Phone Numbers
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