Heather Singleton
Senior Technical Account Manager at CyberSource | San Mateo, California, United States
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Heather Singleton is a pioneering force at CyberSource, serving as one of the first Senior Technical Account Managers in the APAC region, which encompasses Australia, Singapore, and China. In this newly established role, Heather leverages her extensive technical and operational expertise, honed through years of experience in the US and UK markets, to drive strategic initiatives that enhance client relationships and optimize payment solutions. Her deep understanding of e-commerce dynamics allows her to provide tailored insights that empower businesses to navigate the complexities of online transactions effectively.
At CyberSource, Heather is instrumental in managing key projects that focus on onboarding processes and online conversion strategies, ensuring that clients can seamlessly integrate payment solutions into their existing frameworks. Her collaborative problem-solving skills are vital in addressing client challenges, fostering strategic partnerships that enhance the overall customer experience. By utilizing tools such as Salesforce.com and CRM systems, Heather conducts thorough business analysis to identify opportunities for growth and improvement.
Her commitment to creativity and innovation is evident in her approach to project management, where she not only meets but exceeds client expectations. Heather's role is crucial in bridging the gap between technical capabilities and business objectives, making her a valuable asset to both CyberSource and its clients in the rapidly evolving e-commerce landscape. As she continues to shape the future of payment solutions in the APAC region, Heather remains dedicated to driving success through strategic insights and exceptional service.
Senior Technical Account Manager at CyberSource in April 2012 to Present
Director of Product Management at Visa in February 2018 to Present
Technical Account Manager at CyberSource in June 2008 to April 2012
Technical Support Analyst (Premier Support) at CyberSource in January 2008 to June 2008
Technical Support Engineer (TSE) at CyberSource in July 2007 to January 2008
Customer Service Representative at BidPay in July 2006 to July 2007
Technical Support Representative at 8x8, Inc. in January 2005 to June 2005
Customer Service/Sales Representative at SBC Communications in November 2003 to May 2004
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Product Lifecycle Management
Initiative
Creativity and Innovation
Time Management
Collaborative Problem Solving
Emotional Intelligence
Employee Training
Leadership
Communication
Agile Methodologies
Project Planning
eCommerce
Payment Gateways
Online Checkout
Online Conversion
Integration Management
Onboarding
Account Management
Project Management
Customer Service
Change Management
Business Analysis
CRM
Integration
Strategy
Management
Product Management
Enterprise Software
Vendor Management
Salesforce.com
Technical Support
Cloud Computing
Strategic Partnerships
E-commerce
Customer Relationship Management (CRM)
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Discover more about CyberSourceWhat is Heather Singleton email address?
Email Heather Singleton at [email protected]. This email is the most updated Heather Singleton email found in 2026.
What is Heather Singleton phone number?
Heather Singleton phone number is +15128101643 and +16504327814.
How to contact Heather Singleton?
To contact Heather Singleton send an email to [email protected]. If you want to call Heather Singleton try calling on +15128101643 and +16504327814. (updated on October 29, 2024)
What company does Heather Singleton work for?
Heather Singleton works for CyberSource
What is Heather Singleton's role at CyberSource?
Heather Singleton is Senior Technical Account Manager
What industry does Heather Singleton work in?
Heather Singleton works in the Banking industry.
Heather Singleton Email Addresses
Heather Singleton Phone Numbers
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