Heather Mba
Vice President of Sales and Customer Experience at Blueprint Test Prep | Greater Syracuse-Auburn Area
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As the Vice President of Sales and Customer Experience at Blueprint Test Prep, Heather Mba brings over 15 years of extensive experience in the education sector, where she has honed her expertise in sales performance and customer engagement. Leading a talented team of 29 professionals, including two Sales Directors and a diverse group of Sales Representatives and Service Specialists, Heather is committed to fostering a culture of collaboration and excellence. Her leadership style emphasizes empowerment and continuous improvement, ensuring that each team member is equipped to exceed sales targets while delivering exceptional customer service.
Under Heather's guidance, Blueprint Test Prep has embarked on several key projects aimed at enhancing the customer journey and optimizing sales strategies. One notable initiative involves the implementation of data-driven insights to tailor educational solutions that meet the unique needs of students and institutions alike. By leveraging her skills in business development and adult education, Heather has successfully cultivated C-level relationships that have led to strategic partnerships and increased market penetration.
Heather's dedication to operational excellence is reflected in her development of policies and procedures that streamline processes and enhance overall efficiency. Her proficiency in P&L management and classroom management ensures that the organization not only meets its financial goals but also maintains a strong focus on delivering high-quality educational resources. As she continues to drive innovation and growth at Blueprint Test Prep, Heather remains passionate about transforming the educational landscape and empowering learners to achieve their academic aspirations.
Vice President of Sales and Customer Experience at Blueprint Test Prep in March 2022 to Present
Senior Vice President of Sales at Blueprint Test Prep in March 2024 to Present
Senior Director of Student Success at Blueprint Test Prep in December 2019 to March 2022
Academic Director at Blueprint Test Prep in June 2014 to December 2019
Academic Manager at Next Step Test Preparation LLC in June 2014 to April 2018
Center Director at Huntington Learning Center in April 2013 to June 2014
Assistant Director of Recruitment & Admissions at Rochester Institute of Technology in June 2010 to October 2011
Center Director at Kaplan in May 2007 to June 2010
General Manager at Secret Caverns in June 1997 to May 2004
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Customer Success
C-Level Relationships
Sales Performance
Business-to-Business (B2B)
Sales Processes
P&L Accountability
Leadership
Management
Employee Relations
Business Strategy
Small Business
Staff Supervision
Adult Education
Customer Satisfaction
Marketing Strategy
Customer Oriented
Operations Management
Customer Retention
Customer Support
Marketing Communications
Business Development
Community Outreach
Employee Engagement
Recruiting
Admissions
Public Speaking
Training
Higher Education
Event Planning
Nonprofit Organizations
Staff Development
Leadership Development
Customer Service
Sales Operations
Direct Sales
Classroom Management
Auditing
Institutional Sales
Institutional Relations
Inventory Management
Referrals
Microsoft PowerPoint
Program Management
Microsoft Excel
Sales
Microsoft Office
Fundraising
Coaching
P&L Management
Infusionsoft
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Discover more about Blueprint Test PrepWhat is Heather Mba email address?
Email Heather Mba at [email protected]. This email is the most updated Heather Mba email found in 2026.
How to contact Heather Mba?
To contact Heather Mba send an email to [email protected]. (updated on October 30, 2024)
What company does Heather Mba work for?
Heather Mba works for Blueprint Test Prep
What is Heather Mba's role at Blueprint Test Prep?
Heather Mba is Vice President of Sales and Customer Experience
What is Heather Mba's Phone Number?
Heather Mba's phone (**) *** *** 850
Heather Mba Email Addresses
Heather Mba Phone Numbers
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