Gregory Msn
Director of Nursing - Consumer Experience & Access at NewYork-Presbyterian Hospital | Hoboken, New Jersey, United States
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As the Director of Nursing for Consumer Experience & Access at NewYork-Presbyterian Hospital, Gregory Msn plays a pivotal role in transforming the landscape of patient care through innovative nursing practices and advanced technology integration. With a strong focus on enhancing consumer experience, Gregory has spearheaded the development and implementation of standardized workflows for triage, scheduling, and clinical escalations, leveraging Salesforce (CRM) and Epic (EHR) systems. This strategic initiative has not only improved operational efficiency but has also significantly elevated the quality of patient care, ensuring that individuals receive timely and appropriate medical attention.
One of Gregory's key achievements includes the successful expansion of a centralized nurse triage program that now serves over 1,000 providers across multiple specialties and more than 100 practice locations. This initiative has streamlined patient access, allowing for a more coordinated approach to care delivery and enhancing nursing productivity. By fostering collaboration among healthcare teams and utilizing data-driven insights, Gregory has been instrumental in creating a seamless patient journey from initial contact to treatment.
Gregory's expertise in systems design and customer experience is complemented by his leadership skills, which have been critical in guiding his team through the complexities of ambulatory care. His commitment to community outreach and patient-centered care reflects a deep understanding of the healthcare landscape, positioning NewYork-Presbyterian as a leader in delivering exceptional nursing services. With a focus on continuous improvement and innovation, Gregory Msn is dedicated to shaping the future of nursing and enhancing the overall healthcare experience for patients and providers alike.
Director of Nursing - Consumer Experience & Access at NewYork-Presbyterian Hospital in November 2023 to Present
Clincial Triage Manager at Columbia University Irving Medical Center in February 2022 to November 2023
Clinical Nurse III, Urgent Care Center at Memorial Sloan Kettering Cancer Center in April 2021 to February 2022
Clinical Nurse, Vascular Access Team at Memorial Sloan Kettering Cancer Center in August 2020 to December 2021
Clinical Nurse II, Urgent Care Center at Memorial Sloan Kettering Cancer Center in May 2019 to March 2021
Graduate Assistant at Pace University - College of Health Professions in January 2020 to December 2020
Clinical Nurse I, Urgent Care Center at Memorial Sloan Kettering Cancer Center in November 2017 to May 2019
President, Alumni Class of 2014 at Ithaca College in April 2014 to May 2019
Clinical Assistant at Northeast Pediatrics and Adolescent Medicine in May 2013 to May 2015
Senator, School of Health Sciences and Human Performance at Ithaca College Student Governance Council in October 2013 to May 2014
Resident Assistant at Ithaca College in November 2012 to October 2013
President's Host Tour Guide at Ithaca College in May 2012 to October 2013
Chief of Staff at Ithaca College Student Governance Council in September 2012 to May 2013
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Project Management
Data Analysis
Stakeholder Engagement
Change Management
Performance Measurement
Value Stream Mapping
Hospitals
Healthcare Information Technology (HIT)
General Technology
Systems Design
Workflow Analysis
Nursing Informatics
Team Building
Standards Of Practice
Programme Governance
Performance Appraisal
Customer Experience
Leadership
Direct Patient Care
Electronic Medical Record (EMR)
Nursing Leadership
National Board Certification
Ambulatory Care
Microsoft Word
Microsoft Publisher
PowerPoint
Cpr Certified
SPSS
TIPS Certified
Public Speaking
Critical Thinking
Organization
Programming
Presentations
Communication Skills
Medical Terminology
Human Anatomy
Community Outreach
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Discover more about NewYork-Presbyterian HospitalWhat is Gregory Msn email address?
Email Gregory Msn at [email protected]. This email is the most updated Gregory Msn email found in 2026.
What is Gregory Msn phone number?
Gregory Msn phone number is +16073518520.
How to contact Gregory Msn?
To contact Gregory Msn send an email to [email protected]. If you want to call Gregory Msn try calling on +16073518520.
What company does Gregory Msn work for?
Gregory Msn works for NewYork-Presbyterian Hospital
What is Gregory Msn's role at NewYork-Presbyterian Hospital?
Gregory Msn is Director of Nursing - Consumer Experience & Access
What industry does Gregory Msn work in?
Gregory Msn works in the Hospitals And Health Care industry.
Gregory Msn Email Addresses
Gregory Msn Phone Numbers
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