Greg Wootton
Principal Systems Technical Support Engineer - Team Lead at SAS | Raleigh, North Carolina, United States
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Greg Wootton is a seasoned Principal Systems Technical Support Engineer and Team Lead at SAS, where he leverages over 20 years of extensive experience in technical support and team management to drive exceptional customer satisfaction. His role is pivotal in providing first-line support for critical SAS products, including SAS 9 and SAS Viya, where he addresses complex issues related to the SAS Metadata Server, SAS Grid Manager, and the SAS Environment Manager. Greg's expertise extends to advanced functionalities like SASPy, which serves as a Python connector to SAS, and the SAS Scripting Wrapper for Analytics Transfer (SWAT), enhancing the integration of analytics workflows.
In his capacity as a team leader, Greg not only manages a dedicated support team but also emphasizes a metric-driven approach to performance, ensuring that service levels are consistently met and exceeded. His proficiency in data analytics, combined with his development skills in languages such as R, Python, PowerShell, and Bash, allows him to automate processes and enhance features effectively, streamlining operations for both his team and clients.
Greg's commitment to continuous improvement is evident through his involvement in key projects aimed at optimizing multi-tenancy and authorization processes within SAS Viya, ensuring that clients can leverage the full potential of their analytics environments. His certifications from SAS, Cisco, Redhat, and CompTIA further underscore his technical acumen and dedication to professional growth. As a thought leader in the SAS community, Greg actively contributes to discussions and knowledge sharing, reinforcing his reputation as a technical support rockstar in the industry.
Principal Systems Technical Support Engineer - Team Lead at SAS in February 2016 to Present
Senior Manager, Operations at Total Outsourced Systems in January 2002 to February 2016
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Discover more about SASWhat is Greg Wootton email address?
Email Greg Wootton at [email protected]. This email is the most updated Greg Wootton email found in 2026.
What is Greg Wootton phone number?
Greg Wootton phone number is +19199615413.
How to contact Greg Wootton?
To contact Greg Wootton send an email to [email protected]. If you want to call Greg Wootton try calling on +19199615413. (updated on November 04, 2024)
What company does Greg Wootton work for?
Greg Wootton works for SAS
What is Greg Wootton's role at SAS?
Greg Wootton is Principal Systems Technical Support Engineer - Team Lead
What industry does Greg Wootton work in?
Greg Wootton works in the Software Development industry.
Greg Wootton Email Addresses
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