Greg Morris
Director Global Technical Account Management at NICE Ltd | Greater Reading Area
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Greg Morris serves as the Director of Global Technical Account Management at NICE Ltd, where he plays a pivotal role in driving customer success and enhancing the adoption of NICE’s innovative solutions. With a robust background in the computer software industry, Greg leverages his extensive expertise in Software as a Service (SaaS), Professional Services, and Business Intelligence to foster meaningful relationships with clients across America, EMEA, and APAC. His leadership of the Technical Account Management (TAM) team is characterized by a commitment to delivering a differentiated customer experience, ensuring that clients not only achieve their immediate goals but also realize long-term value from their investments in NICE technologies.
Under Greg’s guidance, the TAM team focuses on Customer Innovation, Product Innovation, and Management Innovation, aligning technical support with strategic business objectives. His ability to navigate complex enterprise software environments allows him to effectively address client challenges and drive the successful implementation of cloud computing solutions. Greg’s cross-functional team leadership skills enable him to collaborate seamlessly with various departments, ensuring that customer feedback informs product development and service enhancements.
Key projects under Greg’s direction include initiatives aimed at optimizing customer onboarding processes and enhancing the overall user experience through tailored support and training programs. His strategic vision and operational acumen not only contribute to the success of NICE’s clients but also position the company as a leader in the competitive landscape of enterprise software solutions. Greg’s dedication to excellence in account management and customer engagement continues to drive innovation and success at NICE Ltd.
Director Global Technical Account Management at NICE Ltd in October 2015 to Present
Director of Support, Merced Global Customer operations and Support at NICE Systems at NICE Ltd in December 2012 to September 2015
Senior Manager, Global Customer operations and Support at NICE Ltd in March 2012 to November 2012
Senior Manager Customer Operations & Support, EMEA at NICE (Formerly Merced Ststems) in January 2011 to March 2012
EMEA Customer Services Manager at Merced Systems in January 2007 to January 2011
Programme Manager at Practique in January 2005 to January 2007
Bonus and Commissions Design and Implementation Manager at British Telecom in January 2003 to January 2005
Support Desk Implementation Manager at British Telecom in January 2000 to January 2003
Local Customer Manager at British Telecom in January 1996 to January 2000
Service and Support Manager at Wykeham Farrance in August 1990 to August 1994
Service Engineer at Wykeham Farrance in September 1986 to August 1990
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Enterprise Software
Management
SaaS
Technical Support
Professional Services
Cloud Computing
Business Intelligence
Software Project Management
Cross-functional Team Leadership
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Discover more about NICE LtdWhat is Greg Morris email address?
Email Greg Morris at [email protected]. This email is the most updated Greg Morris email found in 2026.
How to contact Greg Morris?
To contact Greg Morris send an email to [email protected]. (updated on November 04, 2024)
What company does Greg Morris work for?
Greg Morris works for NICE Ltd
What is Greg Morris's role at NICE Ltd?
Greg Morris is Director Global Technical Account Management
What is Greg Morris's Phone Number?
Greg Morris's phone +44 ** **** *232
What industry does Greg Morris work in?
Greg Morris works in the It Services And It Consulting industry.
Greg Morris Email Addresses
Greg Morris Phone Numbers
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