Greg Fitler

Greg Fitler is a seasoned professional with over two decades of comprehensive experience in software and database application design, analysis, development, and support, particularly within the pharmaceutical sector. Currently serving as a Service Owner for the North America Pharma IT Applications Support group at GlaxoSmithKline, Greg plays a pivotal role in ensuring the operational integrity of a portfolio that includes critical “gold”-tier Medicare and Medicaid applications. His expertise as a technical Subject Matter Expert (SME) for the Government Pricing application is invaluable, as he bridges the gap between complex technical requirements and the needs of business users, ensuring that both operational efficiency and compliance standards are met.

In his role, Greg is responsible for the day-to-day oversight of application support, where his strong analytical skills and deep understanding of various programming languages, including VBScript, Java, C#, and ASP, come into play. His ability to conduct thorough requirements analysis allows him to identify areas for improvement and implement solutions that enhance application performance and user experience. Greg's leadership experience, spanning over eight years, equips him to effectively manage teams, fostering a collaborative environment that drives innovation and productivity.

Greg's commitment to excellence is reflected in his tremendous work ethic and his dedication to being a true team player. His multifaceted background across industries such as healthcare, insurance, and finance further enriches his perspective, enabling him to approach challenges with a well-rounded and strategic mindset. As he continues to navigate the complexities of pharmaceutical IT applications, Greg remains focused on delivering exceptional service and support, ultimately contributing to GlaxoSmithKline's mission of improving health outcomes.