Greg Bossi
Director Of Business Operations at TOSHIBA Global Commerce Solutions, Inc | Southport, North Carolina, United States
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Greg Bossi currently serves as the Director of Business Operations at TOSHIBA Global Commerce Solutions, Inc., where he plays a pivotal role in overseeing a 180,000 square foot manufacturing, repair, and logistics center. With a dedicated team of 125 employees, Greg has successfully led initiatives that have significantly transformed the operational landscape of the organization. Under his leadership, the depot repair and logistics teams have achieved an impressive tenfold increase in retail point of sale break-fix volumes and capacity over a five-year period, catapulting annual revenue from $4 million to an astounding $28 million.
Greg's expertise in operations management and process improvement has been instrumental in expanding the center's capabilities to include OEM repair, integration services, and deployment solutions. His strategic vision and hands-on approach have not only enhanced operational efficiency but also fostered strong customer relationships, ensuring that TOSHIBA remains a leader in the competitive global commerce solutions market.
In addition to his operational acumen, Greg is adept at program management and outsourcing, which has allowed him to streamline processes and optimize resource allocation effectively. His background in enterprise software and product development further enriches his ability to drive innovation within the organization. With a passion for leadership and a commitment to excellence, Greg Bossi continues to make significant contributions to TOSHIBA, positioning the company for sustained growth and success in the ever-evolving retail landscape.
Director Of Business Operations at TOSHIBA Global Commerce Solutions, Inc in February 2014 to Present
Manager - Warranty Operations at TOSHIBA Global Commerce Solutions, Inc in January 2011 to February 2014
Senior Program Manager - Warranty Operations at IBM in November 2003 to December 2010
Program Manager at IBM in May 1999 to October 2003
Team Lead - Service Management Support Center at IBM in July 1995 to April 1999
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Business Management
Operations Management
Business Transformation
Program Management
Vendor Management
Process Management
Strategy
Product Management
Business Process Improvement
CRM
Service Delivery
Cloud Computing
Business Analysis
IT Strategy
Integration
Customer Satisfaction
Outsourcing
Business Process
Customer Relationship Management (CRM)
Business Development
Product Development
PMP
Project Portfolio Management
Change Management
Enterprise Software
SaaS
Management
Cross-functional Team Leadership
Leadership
Team Leadership
Training
Process Improvement
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Discover more about TOSHIBA Global Commerce Solutions, IncWhat is Greg Bossi email address?
Email Greg Bossi at [email protected]. This email is the most updated Greg Bossi email found in 2026.
What is Greg Bossi phone number?
Greg Bossi phone number is +19192701633.
How to contact Greg Bossi?
To contact Greg Bossi send an email to [email protected]. If you want to call Greg Bossi try calling on +19192701633. (updated on October 31, 2024)
What company does Greg Bossi work for?
Greg Bossi works for TOSHIBA Global Commerce Solutions, Inc
What is Greg Bossi's role at TOSHIBA Global Commerce Solutions, Inc?
Greg Bossi is Director Of Business Operations
What industry does Greg Bossi work in?
Greg Bossi works in the Software Development industry.
Greg Bossi Email Addresses
Greg Bossi Phone Numbers
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