Graham O.
Contracts Manager at Diatec - Autodesk Platinum Partner | Kilkenny, County Kilkenny, Ireland
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Graham O. currently serves as the Contracts Manager and Head of Customer Success at Diatec, an esteemed Autodesk Gold Partner. In this pivotal role, he leverages his extensive expertise in customer contracts management to drive the development and management of IT services, print, and software contract offerings. Graham is instrumental in leading communications with clients regarding contract renewals, ensuring that all aspects, including commercials, service level agreements (SLAs), and reporting, are meticulously handled. His commitment to maintaining full governance on contract documentation ensures that all renewals are completed by their designated deadlines, thus fostering strong client relationships and enhancing customer satisfaction.
Graham's proactive approach extends to identifying opportunities for uplifts and new service offerings to existing clients, which not only strengthens Diatec's portfolio but also enhances the overall customer experience. His ability to work effectively under pressure and meet tight deadlines is complemented by his strong interpersonal and communication skills, making him a reliable point of contact for clients navigating the complexities of contract management.
With a solid foundation in purchasing, CRM, and new business development, Graham is adept at solution selling and lead generation, which are critical in a competitive B2B landscape. His proficiency in VoIP technologies and certification in HP Sales for SMB Solutions further underscores his versatility and commitment to delivering exceptional customer service. As he continues to drive customer success at Diatec, Graham O. remains dedicated to fostering collaborative relationships that not only meet but exceed client expectations.
Contracts Manager at Diatec - Autodesk Platinum Partner in January 2018 to Present
Contracts Manager at Ergo in May 2014 to December 2017
Senior Account Manager at Ergo in September 2013 to May 2014
Telesales Executive at Ergo in November 2011 to September 2013
Sales Support Administrator at Ergo in September 2008 to November 2011
Senior Business Manager at Bic Ireland in December 2005 to April 2007
Van Sales Representative at Bic Ireland in August 2003 to December 2005
Junior Car Sales Person at Windsor Motors Raheny in September 2002 to August 2003
Consumables Sales Executive at OKI Systems Ireland) Limited in June 2001 to September 2002
Telesales Account Manager at Computer Media Products in January 1999 to January 2001
Warehouse / Purchasing Manager at Qualcom Systems in October 1998 to November 1999
Assistant Warehouse Manager at Compustore in January 1996 to January 1998
Sales Assistant at Dunnes Stores in November 1994 to May 1996
Sales Assistant at K2 Camping in June 1993 to September 1994
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Samson Training, FETEC Level 5 Occupational First Responder, January 2015
Dublin Business School, Diploma in Project Management, January 2013 to January 2014
Samson Training, FETEC Level 5 - Occupational First Responder, January 2013
Greendale Community College, Certificate In Computer Studies, January 1995 to January 1996
Greendale Community School, Leaving Certificate, January 1990 to January 1995
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Sales
Account Management
Sales Process
Sales Operations
Purchasing
Franchise Management
Logistics
Brand Management
Promotion Management
Merchandising
CRM
New Business Development
Selling
Solution Selling
Managed Services
Cloud Computing
Management
HP
Enterprise Software
Data Center
Virtualization
Key Account Management
Lead Generation
Direct Sales
SaaS
Channel Partners
Professional Services
Storage
Unified Communications
Sales Management
Online Marketing
Servers
Pre-sales
Salesforce.com
B2B
Outsourcing
Telecommunications
VoIP
HP Sales Certified - SMB Solutions 2012
Customer Relationship Management (CRM)
HP Products
Customer Service
Team Leadership
Business Strategy
Negotiation
Business Intelligence
Marketing Strategy
Social Media Marketing
Microsoft Office
Marketing
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What is Graham O email address?
Email Graham O at [email protected] and [email protected]. This email is the most updated Graham O's email found in 2026.
What is Graham O phone number?
Graham O phone number is +353.18843229.
How to contact Graham O?
To contact Graham O send an email to [email protected] or [email protected]. If you want to call Graham O try calling on +353.18843229.
What company does Graham O. work for?
Graham O. works for Diatec - Autodesk Platinum Partner
What is Graham O.'s role at Diatec - Autodesk Platinum Partner?
Graham O. is Contracts Manager
What industry does Graham O. work in?
Graham O. works in the Information Technology & Services industry.
Graham O. Email Addresses
Graham O. Phone Numbers
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