Graham Hefford
Senior Director SaaS Operations, Integrity & Payment SaaS at FIS | Swindon, England, United Kingdom
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Graham Hefford serves as the Senior Director of SaaS Operations for Integrity & Payment SaaS at FIS, where he plays a pivotal role in steering the operational excellence of the company’s global SaaS platforms. With a robust background in Financial Services, Banking, and IT Operations, Graham leverages his extensive expertise to ensure seamless service delivery and operational integrity across the Integrity and Payment SaaS products. His leadership is characterized by a strong focus on IT Service Management and DevOps practices, which are critical in maintaining high performance and system availability in a rapidly evolving digital landscape.
In his current role, Graham is responsible for the day-to-day operations of these platforms, overseeing global client management that encompasses both functional and technical aspects. His commitment to building trust and fostering strong client relations has been instrumental in enhancing customer satisfaction and loyalty. Graham’s strategic vision is complemented by his emotional intelligence, allowing him to navigate complex challenges while maintaining a collaborative environment among cross-functional teams.
Key projects under his leadership include the implementation of advanced integration solutions that optimize operational workflows and enhance the overall user experience. His proactive approach to information security ensures that FIS remains at the forefront of safeguarding sensitive financial data, a critical aspect in today’s regulatory landscape. With a proven track record across diverse sectors, including B2B and B2C markets, Graham continues to drive innovation and operational excellence at FIS, solidifying the company’s position as a leader in the financial technology space.
Senior Director SaaS Operations, Integrity & Payment SaaS at FIS in March 2019 to Present
Director, Production and Infrastructure Management at Fiserv in August 2016 to March 2019
Service Delivery Director at Fiserv in January 2016 to March 2019
Operations Manager at Fiserv in January 2015 to March 2019
Head of Technology Services at Micro Focus in April 2014 to January 2015
Deputy Data Centre Director at NTT Security in October 2013 to April 2014
Deputy Data Centre Director at Integralis Ltd. in April 2012 to April 2014
Global Infrastructure Manager at Integralis in May 2010 to March 2012
IT Infrastructure Manager at Capita - National Strategies in June 2009 to June 2010
ICT Manager at South Marston DC Ltd - Honda in March 2001 to June 2009
See more
See less
People Management
Team Leadership
Leadership
IT Management
Customer Relationship Management (CRM)
IT Service Management
IT Operations
IT Infrastructure Management
Incident Management
DevOps
Site Reliability Engineering
IT Strategy
Client Relations
Operations Management
Cloud Applications
Global Delivery
ITIL
Cisco Technologies
Service Delivery
Data Center
VMware
Security
Outsourcing
Managed Services
Integration
Management
Infrastructure
Business Continuity
Networking
Information Security
Change Management
Servers
Firewalls
Building Trust
Emotional Intelligence
Interpersonal Communication
See more
See less
Discover more about FISWhat is Graham Hefford email address?
Email Graham Hefford at [email protected] and [email protected]. This email is the most updated Graham Hefford email found in 2026.
How to contact Graham Hefford?
To contact Graham Hefford send an email to [email protected] or [email protected].
What company does Graham Hefford work for?
Graham Hefford works for FIS
What is Graham Hefford's role at FIS?
Graham Hefford is Senior Director SaaS Operations, Integrity & Payment SaaS
What is Graham Hefford's Phone Number?
Graham Hefford's phone +44 ** **** *350
What industry does Graham Hefford work in?
Graham Hefford works in the It Services And It Consulting industry.
Graham Hefford Email Addresses
Graham Hefford Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Graham Hefford
Operations Manager at Raytheon
Director at Fire Pros Inc
Owner at Mexico Representation
Intensivist Nurse Practitioner at Mountain Point Medical Center
Author at Theresa J. Gaser LLC
General Manager at SureStay By Best Western
Systems Administrator at APL Logistics
CORE Team Lead / Project Manager at Levitate Media
Marketing Director at DiStefano Insurance
Travel Consultant at Pixie Planners Travel Co
Data Network Engineer at Duke Energy Corporation
Vice President, Executive Client Director at Kasasa
Founder at GDX
Chief Financial Officer at Pro Recovery Solutions, LLC & Companies
Vice President of Finance (CFO) at Atlantic Corporation
Partner at Dolce & Zaniboni Accounting and Tax
President - Owner at Trident Fluid Power, LLC
FOUNDER at LDS mktinG corp
Vice President of Communications | Office of the CEO at American Marketing Association
Senior Account Manager at Smith+Nephew
IT Architect II at Avaya
Co-Founder at Backyard Brew Coffee and Tea
Show more
Show less