Giulia Manfrin

Q: What is Giulia Manfrin email address?

Email Giulia Manfrin at g.manfrin@arka-service.it. This email is the most updated Giulia Manfrin email found in 2026.

Q: How to contact Giulia Manfrin?

To contact Giulia Manfrin send an email to g.manfrin@arka-service.it. (updated on September 13, 2024)

Tavolo operativo e logistica presso Arka Service at Arka Service Srl - Technology Crew | Moncalieri, Piedmont, Italy

About Giulia Manfrin

Giulia Manfrin serves as the CSI Process Owner at Arka Service Srl, where she plays a pivotal role in enhancing the efficiency and effectiveness of the service desk operations. Her expertise lies in incident management and quality assurance, where she meticulously monitors the entire lifecycle of support tickets. By proactively identifying potential SLA breaches, Giulia ensures that all tickets are addressed within the stipulated timeframes, thereby maximizing customer satisfaction.

Her capacity for multitasking and her keen attention to detail enable her to manage and coordinate resources effectively, ensuring that her team operates at peak performance. Giulia's strong interpersonal skills facilitate seamless communication with management, allowing her to relay critical insights and drive strategic improvements in service delivery. She employs tools such as BMC Remedy and Microsoft Excel to analyze ticket data, providing actionable feedback that enhances the overall quality of service.

Key projects under her leadership have included the implementation of new monitoring protocols that have significantly reduced response times and improved ticket resolution rates. Her commitment to continuous improvement is evident in her approach to quality management, where she regularly conducts audits of service desk operations to identify areas for enhancement. With a solid foundation in HTML and networking, Giulia is well-equipped to bridge the gap between technical requirements and customer service excellence. Her autonomy in decision-making and leadership qualities make her an invaluable asset to Arka Service Srl, driving both operational success and customer satisfaction in a fast-paced environment.

Giulia Manfrin Work