Gina Cappo
Director Service Center Operations & Customer Experience at 1800flowers.com | United States
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Director Service Center Operations & Customer Experience at 1800flowers.com in July 2020 to Present
Senior Manager of Cust. Experience at 1800flowers.com in April 2008 to July 2020
Assistant Site Manager at 1800flowers.com in April 2008 to April 2009
Real Time Operations Manager at 1800flowers.com in May 2007 to April 2008
Sales and Service Manager - Virtual at 1800flowers.com in February 2006 to May 2007
Customer service agent / Virtual Home Agent Supervisor at 1800flowers.com in June 2002 to February 2006
Assistant Buyer - Gourmet Team at 1800flowers.com in August 2000 to May 2002
Customer Service Supervisor at 1800flowers.com in April 1999 to August 2000
Assistant Manager Call Center / Training at Tower Air in June 1992 to April 1999
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Cross-functional Team Leadership
Problem Solving
Relationship Building
Sales Operations
Customer Experience
Customer Service Operations
Communication
Genesys Cloud
managing outsourcing partnerships
Escalations Management
Key Performance Indicators
Customer Satisfaction (CSAT)
Call Centers
Training
Management
Retail
Customer Satisfaction
Sales
Customer Service
Analysis
Coaching
Product Development
Project Planning
Process Scheduler
Workforce Management
Vendor Management
Call Center
Employee Relations
Employee Learning & Development
Team Management
Customer Service Management
Customer Relations
Avaya IP Telephony
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
Service Center Operations
Call Center Administration
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What is Gina Cappo email address?
Email Gina Cappo at [email protected] and [email protected]. This email is the most updated Gina Cappo email found in 2026.
What is Gina Cappo phone number?
Gina Cappo phone number is +15164283759 and +15405359008.
How to contact Gina Cappo?
To contact Gina Cappo send an email to [email protected] or [email protected]. If you want to call Gina Cappo try calling on +15164283759 and +15405359008.
What is Gina Cappo net worth?
Gina Cappo has an estimated net worth of $75,000 to $99,999
What company does Gina Cappo work for?
Gina Cappo works for 1800flowers.com
What is Gina Cappo's role at 1800flowers.com?
Gina Cappo is Director Service Center Operations & Customer Experience
What industry does Gina Cappo work in?
Gina Cappo works in the Retail industry.
Gina Cappo Email Addresses
Gina Cappo Phone Numbers
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