Geoffrey Long
Portfolio Manager I at USAA | San Antonio, Texas Metropolitan Area
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Geoffrey Long is a seasoned Business Process Owner II at USAA, where he plays a pivotal role in overseeing third-party vendor management for property insurance claims. With a robust background in the financial services industry, Geoffrey leverages his expertise in risk management and vendor relations to ensure that all aspects of vendor oversight are executed with precision and integrity. His responsibilities include auditing vendor invoicing and ensuring that billing practices align with established contracts, which is crucial for maintaining operational efficiency and compliance within the organization.
Geoffrey's role extends beyond mere oversight; he is instrumental in creating, modifying, and updating automated business rules that govern third-party vendor billing. This adaptability is essential as contract changes occur, ensuring that USAA remains agile in its operations while safeguarding the interests of its members. His strong analytical skills and attention to detail enable him to investigate and resolve issues that arise with vendors, fostering a collaborative environment that enhances overall service delivery.
In addition to his technical skills, Geoffrey is adept at cross-functional team leadership and organizational leadership, which he utilizes to train and mentor colleagues in best practices for vendor management and claims processing. His academic background, with a Master of Arts in Industrial and Organizational Psychology, further enriches his approach to business planning and operations management, allowing him to apply psychological principles to improve team dynamics and operational outcomes. Geoffrey Long exemplifies a commitment to excellence in the financial services sector, driving initiatives that not only meet compliance standards but also enhance customer service management and overall organizational effectiveness.
Portfolio Manager I at USAA in February 2025 to Present
Businness Advisor I at USAA in March 2024 to February 2025
Business Process Owner II at USAA in March 2020 to February 2024
Subrogation Specialist- Injury Claims at USAA in September 2018 to March 2020
Subrogation Specialist-Auto Damages at USAA in June 2015 to September 2018
Casualty Claims Adjuster at USAA in March 2014 to June 2015
Commerical Claims Adjuster at Hallmark Specialty Underwriters Inc. in March 2013 to May 2013
Auto Adjuster II: Medical Payments and Personal Injury Protection at USAA in February 2012 to April 2013
Subrogation Responder-Auto Damages at USAA in February 2011 to February 2012
Associate Claims Adjuster III at USAA in April 2009 to February 2011
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Portfolio Optimization
Budget Management
Budget Forecasting
Planning Budgeting & Forecasting
Benefits Management
Change Management
Program Management
Portfolio Management
Risk Management
Business Process Improvement
Third-Party Vendor Management
Data Analysis
Communication
Auditing
Vendor Relations
Insurance
Customer Service
Property & Casualty Insurance
Microsoft Excel
Microsoft Office
Management
Operations Management
Business Development
Training
Business Planning
Employee Training
Human Resources
Sales
Negotiation
Leadership
Coaching
Claim
Public Speaking
Sales Management
Call Centers
Claims Management
Team Building
Time Management
Process Improvement
Project Management
Project Planning
Training Delivery
Training & Development
Team Leadership
Microsoft Word
Customer Satisfaction
Leadership Development
Cross-functional Team Leadership
Organizational Leadership
Customer Service Management
Customer Service Operations
Customer Service Representatives
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Discover more about USAAWhat is Geoffrey Long email address?
Email Geoffrey Long at [email protected]. This email is the most updated Geoffrey Long email found in 2026.
What is Geoffrey Long phone number?
Geoffrey Long phone number is +14124986978 and +12094996719.
How to contact Geoffrey Long?
To contact Geoffrey Long send an email to [email protected]. If you want to call Geoffrey Long try calling on +14124986978 and +12094996719. (updated on November 04, 2024)
What is Geoffrey Long net worth?
Geoffrey Long has an estimated net worth of $2,500 to $24,999
What company does Geoffrey Long work for?
Geoffrey Long works for USAA
What is Geoffrey Long's role at USAA?
Geoffrey Long is Portfolio Manager I
What industry does Geoffrey Long work in?
Geoffrey Long works in the Financial Services industry.
Geoffrey Long Email Addresses
Geoffrey Long Phone Numbers
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