I'm a designer living and working in San Diego. I relish simplicity and strive to change lives through design and innovation. In my down time I serve on the board of UX Speakeasy, the San Diego chapter of IxDA, and was the Conference Lead for MOB'd UP, a one-day conference on July 27th 2013, that focused on the latest and greatest in mobile design and development from experts both local and national. I also enjoy running, hiking, cooking, traveling and spending time with my fiancée and our dog.

Principal @ From June 2015 to Present (7 months) Greater San Diego AreaSenior Interaction Designer @ From July 2014 to Present (1 year 6 months) San Diego, CaliforniaInteraction Designer @ Led design for the homepage of TurboTax, My TurboTax (myturbotax.intuit.com), which saw 29 million users in the first four months of 2014. Helped drive the vision of My TurboTax as the platform that provides timely and insightful financial services to TurboTax customers. Designed the framework of My TurboTax from the ground up through the implementation and visual design of the Tax Timeline. Contributed to the front-end development when needed. From August 2013 to July 2014 (1 year) Interaction Designer @ Defined the user experience as the Solution Lead for Mitchell WorkCenter, an end-to-end auto insurance claims workflow tool that receives >45 million page hits per month. Demonstrated organizational and interpersonal skills by serving as the UX solution lead for 13 agile scrum teams. Captured and incorporated the voice of the customer through contextual inquiry, usability studies, diary studies, market research, guerrilla usability and technical assistance call and page-hit analysis to evaluate and improve designs. Observed over 40 users comprising 10 user roles, developed 3 user personas and executed over 15 usability tests. Led the internationalization effort for the UX team and developed Internationalization Design Guidelines. Bridged the gap between User Experience and Development by designing and building front-end interfaces whenever possible From July 2011 to August 2013 (2 years 2 months) User Experience Intern @ Assisted in the creation of innovative and compelling user interface concepts via wireframes and interactive prototypes. From April 2011 to July 2011 (4 months) Program Management Intern @ Supported the Engineering Escalation Management team through data mining and analysis. Ensured issues with software are alleviated in a timely fashion by working with the Customer Service Response Team. Created weekly updated metrics to inform the Program Management team of escalated issues progress or setbacks. From September 2010 to April 2011 (8 months)

Bachelor of Science, Cognitive Science, Specialization in Human-Computer Interaction @ University of California, San Diego From 2007 to 2011 Garron Engstrom is skilled in: Contextual Inquiry, Personas, Visio, Rapid Prototyping, Axure, Usability Testing, JavaScript, Persona, Wireframes, User Experience Design, Use Case Analysis, User Experience, Responsive Web Design, HTML + CSS, Workflow Design