An enterprising, solutions-driven technology leader. Extensive experience in the business and technical aspects of IT management in Healthcare, the High-Tech arena, and Semiconductors. Architecting and managing IT Infrastructure, data centers, staff, and customer relationships. Leading the strategy, development, and support of technology resources for premier corporations including United Technologies, ST Micro, Motorola/Freescale and NextGen/Opus Healthcare. Develops short and long term operating plans, and clearly communicates. Maintains close interaction with customers to maximize opportunity for win-win results. Explores, develops, and enhances best practices. Demonstrates bottom line focus in communications and results. Facilitates site relocations, integration / separation for mergers / acquisitions / divestitures. An inspiring leader who guides global project teams while driving extensive cost savings and revenue growth.
Director, Global Infrastructure @ Providing Executive leadership in the Global IT Infrastructure, Architecture, Implementation, and Operations arenas. Guide the Global Infrastructure programs including Communications (email, telephony, A/V systems), Network Services (LAN/WAN, VPNs, firewall, routers/switches), Data Centers (on-site, co-lo, and cloud methodologies), Server operations (Physical/Virtual, SAN/NAS), Disaster Recovery & Business Continuance, Cyber Security, and overall technical standards for operation.
Working in partnership with the global business units and corporate headquarters, architect and manage IT infrastructure and ensure security standards are being met, identify and establish appropriate technologies to enable global initiatives and guide BU specific programs, present overall status of initiatives to executive management, and deliver services/products in a cost effective and timely manner. From 2015 to Present (less than a year) Austin, TX•Director of IT and Systems Integration @ NextGen acquired Opus in Feb 2010 (this is not a new job)
Spurred significant growth and expansion. From 2010 to 2015 (5 years) Director of IT and Systems Integration @ Providing executive leadership and management of the strategic direction, budget, IT operations, and Systems Integration for a diverse healthcare oriented customer base ranging from small clinical labs, to large multi-facility hospital organizations, and all the way up to enterprise level centralization for multi-billion dollar leading healthcare service providers. Analyzing internal and external customer requirements to define requirements, architect solutions, forecast budgets, and manages implementations. Collaborate with C-level leadership at the enterprise and facility levels to assess requirements from a financial and technical perspective, and provide a solution to satisfy the customer.
Managed the Clinical Information System IT and application infrastructure for the one of the top 5 Hospital IDN’s (Integrated Delivery Networks) in the United States, a $5B+ Fortune 500 listed operation with 30+ hospital and other medical facilities. The publication Information Week recognized this IDN for being in their top 500 listings for IT innovation. Brought this same level of IT expertise to the rural and community hospital level for Critical Access facilities.
Managing the internal corporate business and engineering IT requirements, acting as a liaison between multiple departments to asses requirements and develop solutions. Providing multi-year capital and expense budget forecasts to assist with business and financial management. From December 2006 to 2015 (9 years) From 2006 to 2015 (9 years) Director of Engineering IT (Motorola Spinoff) @ Strategy/Architecture/Vision: Building on a strong IT technical background, directs enterprise strategy, architecture, budget, staffing, operations, and consolidation of global Technology and Infrastructure operations for support of 4000 engineering customers at 25 sites globally in a 24x7 support model.
•Consolidation: Drives the strategic direction, convergence, and integration of Data Center resources to
•Negotiation: Global contracts with Fortune 500 software & hardware vendors. Negotiates SLA’s and governance contracts with customers.
•Communications: Creates detailed technical reports and high level executive level briefings.
•Outsourcing: Experience with managing contract relationships for staff augmentation or full service outsourcing
•Financial: Develops and manages a detailed $30M capital and $20M expense budget.
See Resume for full details on:
•Staff Development
•Capacity Planning
•Customer Relationship
•IT Audit From 1988 to 2006 (18 years) Division Director of IT @ Managed Engineering IT Strategic direction, Infrastructure, Data Center Operations, Applications Development, Audit and Security, and Customer Support. Directed multiple Data Center operations in several US cities as well as two international locations. Lead management teams for IT Infrastructure support, system administration, customer support/help desk, application development, and security/audit compliance. Assimilated best practices from various sites into a common process and methodology set, driving towards ITIL methodologies. Developed annual capital and expense budgets of >$10M. Transitioned data center and compute farm to extremely dense, rack-mounted blade-center technologies, optimizing space and providing lights-out management. From July 1988 to May 2004 (15 years 11 months) [dup] various IT leadership roles @ From 1998 to 2004 (6 years)
BS @ BS - Electrical Engineering Fritz Feltner is skilled in: Project Management, Integration, Healthcare, Semiconductors, Architecture, Strategic Planning, Strategy, IT Management, Software Documentation, Program Management, Software Development, Microsoft SQL Server, Data Center, Process Improvement, Troubleshooting, Healthcare Information..., CRM, Security, Access, ITIL, Enterprise Architecture, System Administration, Unix, Perl, Management, Enterprise Software, Analysis, Architectures, Operating Systems, Outsourcing, Leadership, Information Technology, Disaster Recovery, Cloud Computing, Infrastructure, EHR