Flavio Monduzzi
Mentor at A Mentoria Online | Chicago, Illinois, United States
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Flavio Monduzzi is a seasoned professional with nearly 25 years of experience in the IT ecosystem, currently serving as a Business Development Director at NPO USA, a Ricoh company. His extensive expertise encompasses IT operations, service management, and the delivery of innovative IT solutions across diverse industries. At A Mentoria Online, Flavio leverages his wealth of knowledge to mentor emerging professionals, guiding them through the complexities of connecting people and technologies to drive organizational success.
In his role at A Mentoria Online, Flavio focuses on enhancing team productivity and fostering collaboration among cross-functional teams. He emphasizes the importance of interpersonal connections and people development, recognizing that a motivated and well-coordinated team is essential for achieving strategic objectives. His mentoring approach is rooted in proven methodologies such as ITIL and ISO 20000, which he integrates into his coaching to instill best practices in service delivery management and IT service management.
Key projects that Flavio has spearheaded include the implementation of enterprise resource planning (ERP) systems and the optimization of business intelligence frameworks, which have significantly improved operational efficiencies for his clients. His ability to navigate the intricacies of customer service management and business development has positioned him as a trusted advisor in the IT landscape. Through his mentorship, Flavio not only imparts technical skills but also cultivates a mindset geared towards continuous improvement and innovation, empowering the next generation of IT leaders to thrive in an ever-evolving digital world.
Mentor at A Mentoria Online in January 2021 to Present
Mentor at eMentor.br in June 2022 to Present
Business Development and Services Director at NPO USA Inc in February 2023 to Present
Partner & Chief Operating Officer (COO) at SGA TI em Nuvem in January 2021 to January 2023
Service Director at Npo Sistemas do Brasil - a Ricoh Company in February 2020 to January 2021
LATAM Service Management at Npo Sistemas do Brasil - a Ricoh Company in March 2018 to February 2020
Service Manager at Npo Sistemas do Brasil - a Ricoh Company in December 2016 to March 2018
IT Contract Manager at NetService in April 2014 to December 2016
IT Manager at NetService in February 2012 to March 2014
IT Coordinator at Mascarenhas Barbosa Roscoe S/A Construções in January 2007 to January 2012
Professor at Faculdade de Ciências Médicas de Minas Gerais in February 2008 to September 2009
IT Coordinator at Hospital Semper in November 2005 to January 2007
IT Infrastructure Coordinator at Hospital Mater Dei S/A in October 2003 to November 2005
Support Analyst at Fundaffemg - Fundacao Affemg De Assistencia E Saude in June 2001 to October 2003
Intern at Companhia Habitacional de Minas Gerais in September 2000 to June 2001
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Leadership Development
Cross-functional Team Leadership
Customer Experience
Customer Service Management
Service Delivery Management
IT Infrastructure Management
Business Development
Mentoring
Team Mentoring
Professional Mentoring
Team Leadership
Operations Management
Management
Contract Management
IT Service Management
ITIL
IT Management
Operating Systems
ERP
ISO 20000
Business Intelligence
PMI
Data Center
Project Management
Outsourcing
Telecommunications
MS Project
Microsoft Project
Information Technology
IT Operations
Infrastructure
Service Management
Enterprise Resource Planning (ERP)
Consulting
Information Security
Service Desk
Relationship Building
Interpersonal Skills
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Discover more about A Mentoria OnlineWhat is Flavio Monduzzi email address?
Email Flavio Monduzzi at [email protected]. This email is the most updated Flavio Monduzzi email found in 2026.
How to contact Flavio Monduzzi?
To contact Flavio Monduzzi send an email to [email protected].
What company does Flavio Monduzzi work for?
Flavio Monduzzi works for A Mentoria Online
What is Flavio Monduzzi's role at A Mentoria Online?
Flavio Monduzzi is Mentor
What is Flavio Monduzzi's Phone Number?
Flavio Monduzzi's phone (217) ***-*160
What industry does Flavio Monduzzi work in?
Flavio Monduzzi works in the It Services And It Consulting industry.
Flavio Monduzzi Email Addresses
Flavio Monduzzi Phone Numbers
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