Fernando Gonzalez
Senior Voice Engineer-Technical Lead at HCL Technologies | San Antonio, Texas, United States
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Fernando Gonzalez serves as a Senior Voice Engineer-Technical Lead at HCL Technologies, where he plays a pivotal role in managing and optimizing the IT Telecom infrastructure for Conduent, specifically focusing on the USAA bank account. With a robust background in voice and video operations, Fernando is responsible for the comprehensive planning, organization, and execution of all telecom-related activities. His expertise encompasses the installation, maintenance, and support of critical voice and video networks, utilizing advanced platforms such as Avaya Aura CM 6.2, Avaya Session Manager, and Cisco Call Manager.
Fernando's technical acumen extends to the deployment and management of sophisticated monitoring tools, including Prognosis and Spectrum, which are essential for ensuring optimal system performance and reliability. His proficiency in VoIP technologies, combined with his skills in network provisioning and vendor management, enables him to effectively address customer requirements while driving the development of innovative solutions.
Currently, Fernando is engaged in several key projects aimed at enhancing the telecom infrastructure's efficiency and scalability. His role involves rigorous requirements analysis and testing to ensure that all systems meet the highest standards of performance. Additionally, he leverages his knowledge of Oracle/Acme SBCs and AT&T Business Direct services to streamline operations and improve service delivery. Fernando's commitment to excellence and his strategic approach to telecom operations make him a valuable asset to HCL Technologies and its clients.
Senior Voice Engineer-Technical Lead at HCL Technologies in September 2013 to Present
Senior Voice Engineer at Conduent at Conduent in July 2017 to Present
Senior Voice Engineer at Conduent at Conduent in July 2017 to Present
Global Information Technology Director at Conduent in January 2018 to Present
Sr voice network engineer at ACS XEROX Company in October 2008 to December 2013
Voice Newtork Engineer at Teleperformance Mexico in July 2005 to October 2008
Sr Voice Network engineer at Hispanic Teleservices Corp. in January 2005 to January 2008
Voice Engineer at VG in May 2002 to July 2005
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Cisco Technologies
VoIP
Troubleshooting
CCNA
TCP/IP
ITIL
Avaya
Linux
Requirements Analysis
Testing
Network Engineering
CISCO ICM
Vendor Management
Network Provisioning
Prognosis
Spectrum
AT&T Business Direct
Oracle/Acme SBCs
Verizon SIP
Oracle Enterprise Operations Monitor EOM
Avaya Session Manager
AT&T Route it
AT&T Ip Flex/Ip Toll Free
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Discover more about HCL TechnologiesWhat is Fernando Gonzalez email address?
Email Fernando Gonzalez at [email protected]. This email is the most updated Fernando Gonzalez email found in 2026.
How to contact Fernando Gonzalez?
To contact Fernando Gonzalez send an email to [email protected]. (updated on November 04, 2024)
What company does Fernando Gonzalez work for?
Fernando Gonzalez works for HCL Technologies
What is Fernando Gonzalez's role at HCL Technologies?
Fernando Gonzalez is Senior Voice Engineer-Technical Lead
What is Fernando Gonzalez's Phone Number?
Fernando Gonzalez's phone (214) ***-*241
What industry does Fernando Gonzalez work in?
Fernando Gonzalez works in the It Services And It Consulting industry.
Fernando Gonzalez Email Addresses
Fernando Gonzalez Phone Numbers
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